Security Officer -Residential Front Desk - Manhattan

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Residential Front Desk in New York, NY, you will serve and safeguard clients in a range of industries such as Residential, and more. As a Front Desk Officer at a residential location, you will be the welcoming first point of contact while supporting security-related operations. You will greet residents and guests, manage access and visitor logs, monitor cameras and alarms, answer phones, and document and report concerns with clear communication. At Allied Universal, you will bring integrity, teamwork, and a people-first mindset to a role where reliability and service make a daily difference.

Position Type: Full Time

Pay Rate: $17.50 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to residents, guests, and vendors at the front desk by following site-specific procedures, access requirements, and visitor protocols.
• Monitor entry and exit activity, verify identification and/or authorization as required, issue visitor credentials when applicable, and help to deter unauthorized access.
• Operate front desk systems and equipment such as phones, radios, intercoms, and CCTV as assigned, and report irregular activity to site leadership and/or Allied Universal supervision.
• Respond to incidents and critical situations in a calm, problem-solving manner, including documenting details, completing required reports, and notifying appropriate contacts.
• Support emergency response activities as directed, including contacting emergency services when needed, assisting with notifications, and helping direct residents and staff according to site instructions.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.