Technical Auditor Manager

The Technical Auditor Manager role is primarily responsible for leading and managing QP Accreditation auditing team. In this capacity, the Manager will ensure that all technical audits are scheduled and completed in compliance with standard QP Auditing Principles within the required time frames. Key responsibilities include maintaining the team's qualifications to conduct all types of QP audits and delivering detailed presentations to Facility Owners, Architects, specifying engineers, and potential accredited contractors and inspection companies on the advantages and significance of obtaining accreditation.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Oversee staff who manage and provide auditing services for the QP contractor program, including hiring, motivating, coaching, evaluating, and disciplining as necessary.
• Verify audited companies are compliant with current industry standards as cited in contracts, specifications, regulations, product data sheets, etc.
• Review and sign off on all Audit Reports (CSR and Audit reports)
• Manages the CAP process including review, acceptance and requests for findings
• Investigate DAC (Disciplinary Action Committee) allegations and notifications to determine validity and recommend appropriate actions.
• Issue audit failure notifications in accordance with program procedures and documentation standards.
• Review and signoff on AB-1 submittals
• Represent AMPP Accreditation at industry meetings/conferences regarding technical and regulatory issues, as assigned. Present to facility owners, consulting engineers, coating and prime contractors, labor and trade organizations, etc., the merits and requirements of AMPP's accreditation programs and maintain quarterly contact with QP specifying owners to assess Contractor performance.
• Approve work orders for contract auditors and ensure all staff auditors are consistently managed in accordance with HR policies and processes
• Mentoring new audit hires during their initial on-the-job training period. This includes conducting On the Job training in the field and reviewing and critiquing audit reports prepared by new hires.
• Provide emergent technical and administrative support to the staff and QP Contractors
• Conduct field, shop, shipyard and office audits of organizations as required
• Draft audit criteria when QP standard is revised or newly created
• Lead auditor meetings biweekly and annually to ensure team collaboration and ongoing improvements
• Review and assess major organizational or operational changes to determine their effect on a company's accreditation status.
• Liaise directly with hiring agencies to resolve issues when QP accreditation requirements are waived, ensuring fair and consistent enforcement.
• Investigate facility owner complaints to identify potential nonconformance and determine if probable cause actions are warranted
• Perform annual field audit reviews to verify accuracy, completeness, and adherence to QP accreditation requirements.

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 
  
  
  
  • The individual must have deep technical understanding of the QP program and all technical requirements.
  • Must be able to lead a technical team of auditors and be able to address field complaints as they arise using sound technical judgement without bias.
  • Individuals should have the ability to handle multiple assignments, write detailed and accurate audit reports that are submitted in a timely manner.
  • The individual will have the ability to interface with members, owners, contractors, inspectors and their representatives at job sites and offices respectively.
  • This individual must be able to travel internationally when assigned.
  
  
  
  

This role requires up to 50% travel, a valid driver's license and passport are required.

• Minimum: AMPP CIP Level III or AMPP Protective Coating Specialist certification in good standing. AMPP C3/C5 certifications are required and must be attained within the first 60 days of employment. OSHA 30-hour training is required and must be attained within the first 60 days of employment. Specialty certifications and training such as AMPP SSPC Concrete Coating Inspector (CCI Level 2), Metalizing Inspector Endorsement, QCS training are also required. OCAT and SCAT training is desirable. OSHA 30, 500 or alternative training required.
• Meet the experience requirements of the AMPP/SSPC Competent Person/Supervisor for Industrial Structures
• Minimum of ten (10) years full time experience in the industrial coatings industry, preferably conducting technical quality or safety audits, coating and lining inspections services or related work.
• Complete a two-day (16 hour minimum) course on the Principles of Auditing or Director approved alternative technical auditor training.
• Experience in using Microsoft Office and industry-related software is desirable.

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.

Ability to effectively present information and respond to questions from groups of managers, members, employees of the organization, customers, and the general public.

Ability to calculate figures and amounts such as discounts, interest, commissions, etc. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to develop and interpret business graphs.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form.

Must possess a specific level of communication skill both verbal and written. Have demonstrated personnel management skills including, but not limited to, the ability to evaluate staff performance and provide direction, is highly desirable. Ability to work in a multi-task environment taking into account various external factors and to communicate efficiently and accurately to both managers/supervisors and subordinate staff.

Must be computer literate with knowledge and experience in word processing and spreadsheet softwares. Ability to learn and use association specific software.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit for extended periods, operate a computer and other office equipment, and communicate effectively. The employee is also required to travel regularly by air, rail, or automobile and to visit customers and project sites. At times, the employee may be required to stand, walk, climb stairs, or traverse uneven terrain. The employee may occasionally need to lift or move up to 25 pounds, such as luggage, presentation materials, or equipment. Specific vision abilities required by this job include the ability to view a computer screen, review documents, and observe site conditions.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This role operates in both a professional office setting and at customer or project sites. While in the office, the employee uses standard office equipment such as computers, phones, and photocopiers. Site visits may expose the employee to outdoor weather conditions, construction or infrastructure environments, and moderate noise levels. The position requires frequent travel, both domestic and international, and may involve extended hours to meet project or customer needs.

EQUAL OPPORTUNITY IN EMPLOYMENT

It is the policy of AMPP to provide equal opportunity in employment for all persons, and to recruit, select, train, promote, retain, and discipline without regard to race, color, sex, age, disability, religion, sexual orientation, or national origin.

AMPP complies with federal and state disability laws and makes reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources via email at hr@ampp.org.

Further, it is the policy of AMPP to maintain a professional workplace in which individuals are respected, and work in an environment free of harassment, including verbal or physical conduct that does not create an intimidating or hostile environment for candidates and/or employees.