Integrated Warehousing Services (IWS) - Sales Support Manager

Job Title: Integrated Warehousing Services (IWS) - Sales Support Manager

Job Location: Dallas, TX

Role Overview:

The IWS Sales Support Manager centralizes key commercial support functions for the Integrated Warehousing Services product, ensuring efficiency, accuracy, and consistency across all customer-facing and internal sales processes. This role enables the sales organization to operate at scale by managing critical back-office activities and ensuring high-quality documentation, reporting, and administrative support.

By consolidating quoting, onboarding, account setup, reporting, and marketing support, the role enhances response times, improves data quality, and strengthens overall commercial execution.

Key Responsibilities:

• Manage sales support including spot quotes, customer onboarding, and billing account setup.
• Create and maintain SOPs, sales playbooks, presentation materials, and customerfacing documents.
• Generate accurate pipeline reports, sales analytics, and performance dashboards to support leadership visibility.
• Conduct customer and market research to support solution design and opportunity qualification.
• Coordinate with Product, Finance, and Operations teams to ensure alignment of pricing and service capabilities.
• Uphold consistent documentation standards and ensure timely completion of all sales administration tasks.

Qualifications:

• 3-5 years of sales support, commercial operations, or administrative experience in logistics, warehousing, or supply chain.
• Strong analytical, reporting, and documentation skills with high attention to detail.
• Proficiency with Customer Retention systems, Excel/reporting tools, and structured workflow documentation.
• Excellent communication, prioritization, and coordination abilities in a fastpaced environment.

Pay Range: $93,142.50 - $124,190.00+ (Based on Experience)