Assistant Restaurant Manager

Description

Assistant Restaurant Manager

Location: Hilton Madison Monona Terrace - Madison, WI
Schedule: Full-Time | Evenings, Weekends & Holidays Required

Lead Exceptional Dining Experiences in a Hospitality Career You'll Love

Are you a hospitality professional who thrives in a fast-paced restaurant environment and enjoys leading a team to success? Join the team at Hilton Madison Monona Terrace, part of the Marcus Hotels & Resorts family, where your leadership, operational expertise, and passion for service will help create memorable dining experiences for every guest.

We are currently seeking a Full-Time Assistant Restaurant Manager who brings energy, professionalism, and a guest-first mindset to every shift. If you are motivated by team development, operational excellence, and delivering elevated food and beverage experiences, this could be the perfect opportunity for you.

What Will You Be Doing?

As an Assistant Restaurant Manager, you will play a key leadership role in supporting daily operations across the restaurant, bar, In-Room Dining, and Club Lounge. Each day offers the opportunity to lead by example and ensure service standards are consistently exceeded, including:

• Assisting with recruiting, onboarding, training, and supervising restaurant team members.
• Supporting and leading pre-shift meetings to communicate service priorities, menu updates, and operational goals.
• Maintaining a strong presence on the floor to foster meaningful guest interactions and promptly resolve concerns.
• Ensuring high standards of food quality, cleanliness, and service presentation across all outlets.
• Participating in one-on-one check-ins with team members to provide coaching, feedback, and support.
• Assisting with scheduling, shift coverage, and delegation to maintain smooth service flow.
• Supporting inventory management, receiving supplies, and minimizing waste.
• Maintaining and reconciling the house bank while ensuring proper cash handling and POS procedures.
• Reviewing financial metrics, including P&L components, to help optimize labor and operational efficiency.
• Operating and troubleshooting POS and back-office systems; ensuring staff competency in system usage.
• Supporting sales initiatives, promotions, and incentive programs to drive revenue and engagement.
• Managing administrative responsibilities such as payroll input, shift reporting, service tracking, and correspondence.
• Performing additional duties as assigned by senior leadership.

What Will You Bring to the Role?

We are looking for a hospitality leader who combines operational knowledge with a collaborative and guest-focused approach. Our ideal candidate has:

• 1-2 years of Food & Beverage experience, preferably in a supervisory or lead role.
• Strong communication skills, both verbal and written, in English (bilingual abilities a plus).
• Solid math and analytical skills for scheduling, inventory management, and financial reporting.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with POS systems.
• Strong interpersonal skills with the ability to resolve guest and team concerns professionally.
• High attention to detail, strong time management skills, and the ability to multitask.
• A high school diploma or equivalent combination of education and experience.
• The ability to work on your feet for extended periods in a fast-paced restaurant environment.
• The ability to lift up to 50 lbs. with reasonable accommodation.

What is In It for You?

Working at Hilton Madison Monona Terrace comes with more than just a great team-enjoy a wide range of perks and benefits, including:

* A free, well-balanced meal every shift

* Room discounts at Marcus Hotels & Resorts and Hilton-branded properties

* Discounts at Marcus Hotels & Resorts restaurants, lounges, spas, golfing, and skiing

* Free employee parking (when available) or Metro bus passes

* "Two for one" movie coupons at Marcus Theatres

* Ability to transfer to other Marcus properties while maintaining your service status

* Early wage access

* Paid time off

* Medical, dental, and vision insurance (available for full-time associates after 30 days)

* Company-paid life insurance, employee assistance program, and 401(k) with employer match.

* Hilton-branded training and growth opportunities

Join a Company with Heart

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This job description reflects the general nature of work expected for this role and is not intended to be an exhaustive list of all responsibilities.

We are an Equal Opportunity Employer and maintain a drug-free workplace. We also participate in E-Verify to confirm employment eligibility in the U.S.