Lead Guidewire Business/Technical Analyst

Position Compensation Range:

Pay Rate Type:

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

The Lead Guidewire Business/Technical Analyst will lead Classic system migration completion as well as lead or support other Guidewire applications such as Policy, Billing and Claims in the future. You will collect requirements and convert them into technical documentation for teams to consume. You will be a key contributor in influencing the business and technical analysis process across the entire enterprise. You will report to the Senior Manager, Engineering.

In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110; Denver, CO 80112; Eden Prairie, MN 55343; Keene, NH 03431; St. Joseph, MO 64507; Phoenix, AZ 85034

Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role.

Primary Accountabilities

• You will lead Guidewire system upgrades, supporting AmFam's goal to retire legacy systems and streamline operations.
• You will ensure Guidewire delivers seamless, modern customer experiences aligned with AmFam's digital strategy.
• You will optimize Guidewire for advanced analytics and AI, helping achieve predictive and preventive capabilities.
• You will configure Guidewire to support new products and bundling, fueling customer-driven growth.
• You will leverage Guidewire's flexibility for rapid product launches and process changes, supporting AmFam's innovation goals.
• You will work with the appropriate teams to develop product requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, task and workflow analysis.
• You will proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements while delivering required project artifacts.
• You will identify process gaps and work with stakeholders to mitigate and solve for; understand project impacts across lines of business.
• You will clearly and concisely communicate verbal and written requirements and analysis output to developers, testers, and business owners.
• You will prioritize requests to achieve best results and meet goals and coordinate with program and project management.
• You will contribute to defining technical solutions that meet delivery objectives.
• You will run metrics and analyze data using data analysis tools.
  

Specialized Knowledge & Skills Requirements

• Property & Casualty Insurance domain knowledge and experience
• Guidewire Cloud application expertise and certifications
• Business and technical analysis and requirement elicitation experience

• Strong communication skills - written, verbal, and presentation.
• Excellent organizational and interpersonal skills with experience of working under pressure with precision and accuracy.
• Ability to apply critical thinking and cope with rapidly changing priorities and a continual backlog of work.
• Travel requirements up to 10%.

#LI-Hybrid

• Offer to selected candidate will be made contingent on the results of applicable background checks

• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

• Sponsorship will not be considered for this position unless specified in the posting

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.