ServiceNow Developer -Ashburn, VA
Ellumen, a three-time Top Workplace honoree by the Washington Post, is a dynamic IT business headquartered in Silver Spring, MD. We specialize in providing a broad range of information technology and related services to both government and commercial customers.
Ellumen is seeking a highly skilled ServiceNow Developer to support and enhance a government ServiceNow platform. In this role, you will work hands-on across ITSM and related modules, designing and developing high-quality scripts, workflows, and integrations with enterprise systems. You will collaborate within an Agile team to deliver secure, scalable solutions aligned with DHS standards and FedRAMP requirements.
This position plays a critical role in advancing enterprise service delivery, governance, and modernization initiatives, ensuring the ServiceNow platform aligns with the Technology Reference Model (TRM) and DHS enterprise IT standards.
Mus be a US Citizen with ability to obtain/maintain Active DHS clearance or Top Secret DoD Clearance (Active clearance preferred).
Responsibilities:
- Development & Configuration
- Develop and configure ServiceNow modules (ITSM, ITOM, HR, GRC, etc.) to meet mission requirements.
- Enhance and improve custom applications on ServiceNow platform.
- Build workflows, dashboards, catalog items, and integrations with enterprise systems.
- Implement automation and performance improvements across ServiceNow capabilities.
- Write clean, maintainable JavaScript using the Glide API (Business Rules, Script Includes, Client Scripts, Scheduled Jobs).
- Develop access controls for ServiceNow applications.
- Design, create and extend data tables.
- Define database views and GlideRecord queries.
- Implement integrations using REST/SOAP, MID Server, IntegrationHub, and scripted transforms.
- Automate workflows with Flow Designer and platform APIs; optimize performance and data quality.
- Participate in grooming and refinement; estimate and deliver within Scrum sprints.
- Use ATF and unit tests; perform code reviews; manage update sets and basic CI/CD (e.g., Git branching, peer review, promotion workflows).
- Troubleshoot incidents/problems, perform defect resolution, and execute performance tuning.
- Follow platform secure coding practices; support FedRAMP, FISMA, and Section 508 considerations.
- Adhere to platform standards, naming conventions, and release governance; contribute to technical documentation and SOPs.
- Translate user stories into technical solutions; demo features in sprint reviews.
- Partner with BA/PM/architects to ensure traceability from requirements to delivered functionality.
- Collaborate with stakeholders, business analysts, and architects to translate requirements into ServiceNow solutions to include feature definition and creation and management of Jira epics and user stories.
Qualifications
- Must hold an active Top Secret clearance and/or active DHS clearance.
- A Bachelor's degree in Computer Science, Information Systems, Engineering, Business or other related discipline or a minimum of three (3) years relevant specialized experience.
- 3 + years of ServiceNow development experience
- CAD (Certified Application Developer - ServiceNow) certification required.
- Hands-on experience with JavaScript.
- Proven ability to design, configure, and implement complex ServiceNow modules, workflows, and business rules.
- Proven experience delivering projects using Agile methodologies.
- Hands-on experience with out-of-the-box ServiceNow features, such as workflows, scoped applications, and business roles.
- Proficient in cloud-based enterprise application platforms for IT services, operations, and business management.
- Strong communication skills to interact with technical teams and government stakeholders.
Preferred Experience
- Experience with DHS or CBP programs.
- Knowledge of enterprise governance, TRM processes, and AI/automation initiatives.
Familiarity with Section 508, FISMA, and FedRAMP req
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Ellumen
$90,000.00 - $100,000.00 / yr
Feb 19, 2026