Quality Control Tech

We're Not Just in the Packaging Business-We're in the "Wow" Business

Pregis is Hiring!

Why Join Pregis?

Pregis is in the packaging business to protect what matters. We are committed to providing our customers and employees sustainable growth through purpose-driven innovation and customer-centric packaging solutions. If you are looking for a company that is thriving across various high growth industries and is innovative, customer focused, high integrity, believes in strong teamwork and collaboration, Pregis is the company for you. Check out the Pregis Purpose to learn how sustainability and social responsibility is at the very core of our company DNA.

Job Title: Quality Control Technician

Location: Conover, NC

Reports To: Quality Manager

Department: Quality

Summary of Job

The Quality Technician assists the Quality Manager in managing the plants' Quality Assurance system. This includes helping establish an effective Quality Management System (QMS) and champion continuous improvement efforts and defect reduction initiatives in a team-based environment. Initiate and implement quality improvement activities to improve the performance of the company's product lines. Educate and train employees in other departments as to their impact on the quality management system.

Essential Functions and Responsibilities

• Support, demonstrate and promote Pregis' core values: integrity, collaboration, customer focus and innovation.
• Promptly respond to all quality defects reported by floor personnel.
• Perform root-cause analysis and other problem-solving activities to identify corrective actions and process improvements.
• Investigates and directs the response to customers and/or customer complaints.
• Ensure the implementation of Quality Assurance systems to ensure that WIP and finished goods specifications are met and that product shipped to customers is within specification.
• Coordinate ongoing activities to ensure that specifications represent fitness-for-use and are sufficient to ensure customer satisfaction.
• Analyze customer product specifications to establish efficient, cost-effective requirements for ease of manufacture and reproducibility.
• Assist in developing, implementing, and document standard operating procedures and conditions for process control, process improvement, testing and inspection.
• Perform basic calibration and operation of various testing equipment.
• Support concurrent engineering efforts by participating in process/product development projects representing quality assurance and the customer.
• Roll out quality training programs to all plant employees.
• Conduct various internal audits (process and product) and report on the results.
• Update and post floor quality metrics.
• Ensure proper containment and perform stock purges when required due to quality problems.
• Assist in the implementation of work instruction and quality plans.
• Occasional involvement in Minor 5s tasks.
• Adheres to the highest standards of company safety programs, guidelines, rules, and regulations including all personal protective equipment (PPE) requirements.
• Physical and visual inspection of product is required to prevent non-conforming goods.
• Promptly reports all quality defects to Plant Management
• Acquires knowledge/ skills of Maintenance Technicians, Operators, Assistant Operators to better assist and troubleshoot when needed.
• Manage the plant on hold area including dispositioning items on hold, report out daily on items in the hold area, keep the area organized and clean, work with the quality supervisor to launch NCPs to suppliers as necessary.
• Attends meetings and completes safety trainings as required.
• Performs other job-related duties as assigned.
• If requested, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job, absent undue hardship to the business.

Competency (Knowledge, skills, and abilities)

• Ability to take coaching well and communicates respectfully with others to ensure a positive teamwork culture.
• Previous experience with product testing in a lab environment.
• Promote positive teamwork culture.
• Ability to effectively and respectfully communicate with leadership team members.
• Prior SAP or similar ERP system knowledge.
• Ability to work in a fast-paced environment, follow standardized work instructions and adhere to safe work practices in a continuous improvement culture.

Environment

• Exposure to moving equipment.
• Inside work
• Heat may exceed 90 degrees Fahrenheit
• Humidity may exceed 80%
• Noise may exceed 85dB+

Physical Characteristics

• Occasional standing, stooping, squatting, up to 75%
• (up to 50 lbs)
• Frequent typing/keyboarding/preparing documents, voice- assisted as needed.
• Ability to drive fork truck

Position Type

• Full time

Education and Experience

• High School diploma or equivalent required.

• Minimum 2-year manufacturing is preferred. A combination of education and experience within manufacturing will be considered.
• 3 to 5 years in a quality role within manufacturing facility desired. Equivalent combination of experience within manufacturing, where attention to detail is present will be considered.

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Diversity and Inclusion

We believe in diversity of thought and bringing together other traits and characteristics that make an individual bring a unique experience to Pregis. We strive to foster an inclusive environment where behaviors and social norms ensure people are welcome.

Affirmative Action/EEO Statement/Inclusion

We offer equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We support inclusion and believe in welcoming a collective sum of individual differences, thoughts, traits, and characteristics to represent Pregis' culture and achievements.

Visit us at www.pregis.com for more information about Pregis LLC.