Quality Supervisor

Location Address:

Work Shift:

Essential Functions / Key Responsibilities

Leadership & Team Development

• Lead, train, and develop the quality team to effectively identify, contain, and resolve quality issues.
• Provide clear direction during nonconformances, ensuring root cause analysis and corrective actions are executed.
• Conduct training and followup to ensure consistency, compliance, and continuous improvement.

Quality Issue Management

• Respond quickly to quality concerns and guide the team through logical, structured problem-solving processes.
• Serve as the primary point of contact for customer complaints; develop action plans and drive them through full resolution.
• Present quality cases, trends, and findings to the leadership team clearly and professionally.
• Support production teams with quality expertise and real-time decision-making.

Customer, Compliance & Documentation

• Maintain weekly communication with customers for followup and proactive quality support.
• Review and verify quality documentation, forms, and records for accuracy and completeness.
• Perform mock recalls in accordance with customer and regulatory requirements.
• Lead monthly microbial testing for IMScertified facilities.
• Lead monthly internal GMP audits and monthly/quarterly stormwater inspections.
• Support new product qualifications in alignment with corporate qualification policies.

Safety & Plant Support

• Actively participate in and support the plant's safety program, demonstrating proactive engagement in safety metrics.
• Work independently while also collaborating cross-functionally as needed.
• Ask for support when appropriate to ensure accurate decisionmaking and risk management.

• Reasonable mandatory overtime may be required due to business needs.

Required Qualifications

• Minimum 2 years of experience in quality control within a manufacturing environment.
• Proficient computer skills (Microsoft Office, databases, quality systems).
• Strong written and verbal communication skills.
• Demonstrated leadership skills with the ability to coach and guide others.
• Experience with quality hold processes.
• Knowledge of Good Manufacturing Practices (GMPs).

Preferred Qualifications

• HACCP program experience.
• Experience with regulatory audits.
• Experience maintaining and managing calibration schedules.
• Experience using SPC (Statistical Process Control) data for monitoring processes and driving continuous improvement.

Altium Packaging, Our Culture Differentiates Us!

We incorporate our Guiding Principles into all aspects and at all levels of the organization and use them as a framework for decision-making. We believe our Guiding Principles foster a culture of excellence that benefits both employees and customers.

Our Guiding Principles

• Act with Integrity & in Compliance
• Drive Value Creation
• Be Disciplined Entrepreneurs
• Focus on the Customer
• Act with Humility
• Treat others with Dignity and Respect
• Seeking Fulfillment in your Work

We Believe in Rewarding our Most Important Resource - Our People!

We show our commitment to Total Rewards by providing a competitive, comprehensive benefits package. In addition to medical, dental and vision plans, company holidays and vacation days, tuition reimbursement, learning and training opportunities, bonus potential, and a 401(k) plan with company contributions, Altium Packaging locations offer rewards and recognition programs and opportunities to make a difference in the community.

EEO Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Take your career to the next level at Altium Packaging!