Administrative Assistant I

Department of History:

The UCF History Department studies the past in service to the present and the future, working with partners locally, nationally and internationally to produce new perspectives on the past for scholars and the general public.

The Opportunity:

UCF's History Department is seeking and Administrative Assistant I to provide comprehensive support to academic and operational units with a strong emphasis on undergraduate and graduate student services. This position serves as the face of the department office by handling communications and providing a positive, inviting, and informative experience for all stakeholders. The ideal candidate will have a proactive, customer service mindset with the ability to adapt and balance multiple priorities in a busy office environment.

Responsibilities:

• Serves as the first point of contact for all prospective and current undergraduate and graduate History students by preparing, providing, mailing information in response to inquiries, and maintaining related records for statistical and follow up purposes.

• Responsible for managing the department's main email account.

• Provides administrative support to the undergraduate program, including reviewing graduation certifications, assigning and tracking faculty advisors for all undergraduate History majors.

• Provides administrative support to the graduate program, including maintaining student files with pertinent data and course information, scheduling and coordinating comprehensive examinations, foreign language proficiency tests, and thesis defenses.

• Prepares letters of acceptance/declination and processes thesis agreements.

• Serves as a liaison between the department, student association, College of Graduate Studies, and the College of Arts and Humanities Dean's Office.

• Assists department leadership in preparing programs of study, reviewing graduate catalog information, developing spreadsheets and confidential reports related to institutional effectiveness and assessment.

• Collects syllabi, grade submissions, and faculty office hours.

Minimum Qualifications:

High School Diploma or Equivalent and 0+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• Experience providing customer service in an academic or administrative setting.

• Experience working in higher education with faculty, staff, and students (student worker, internship, or professional).

• Familiarity with data entry and records management, with the ability to prepare and process college or departmental forms accurately and efficiently.

• Familiarity with Adobe Suite, Microsoft Office Suite, Canva, WordPress, or comparable tools.

The ideal candidate will possess the following qualities:

• Strong attention to detail with aptitude to maintain a professional, organized, and efficient work environment.

• Skilled in managing multiple priorities, with the ability to effectively respond to and manage student requests.

• A 'people person' with excellent proactive and diligent communication skills.

Additional Application Materials Required:

Please provide a Resume & Cover Letter. When applying please have all your documents ready to upload at the same time. Once the submission process is finalized, the system does not allow applicants to submit additional documents later.

Special Instructions to the Applicants:

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Veteran's Preference:

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans' Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.