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DTS Operations Supervisor

Mercy Health Corporation
$87,370.23 - $135,423.87
paid time off
United States, Wisconsin, Janesville
580 North Washington Street (Show on map)
Feb 20, 2026

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Supervise and mentor a DTS Operations Teams.

  • Conduct regular performance evaluations and provide coaching and development opportunities.

  • Manage workload distribution, project assignments, and on-call rotations.

  • Foster a culture of accountability, innovation, and continuous improvement

  • Ensure optimal performance, availability, and security of servers, storage, and database environments.

  • Oversee system upgrades, patch management, backups, and disaster recovery planning.

  • Collaborate with IT leadership to define infrastructure strategies and standards.

  • Lead infrastructure-related projects, ensuring timely delivery and alignment with business goals.

  • Develop and maintain documentation for systems, databases, and operational procedures.

  • Implement and monitor compliance with IT policies, standards, and regulatory requirements.

  • Coordinate with other DTS teams and business units to support cross-functional initiatives.

  • Identify and resolve operational issues proactively.

  • Provide regular updates to senior management on team activities, risks, and accomplishments.

EDUCATION & EXPERIENCE

  • High School Diploma required.

  • Five years proven, progressive experience in system or database administration or similar roles preferred.

  • Proficiency in Windows and Linux server environments, SQL Server database environments, virtualization platforms, and/or scripting languages and automation tools.

  • Prior project management experience.

CERTIFICATION/LICENSURE

  • Relevant certifications (e.g., Microsoft Certified: Windows Server, Microsoft Certified: Azure Administrator, RHCE, CompTIA Server+, CompTIA Linux+, or similar) preferred.

  • May be required to obtain and maintain relevant Epic certification(s).

ADDITIONAL REQUIREMENTS

Passing the Driver's License Check and/or Credit Check (for those positions requiring).

Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check.

Must be able to follow written/oral instructions.

INFORMATION ACCESS

Partner may access patient care information, financial data, human resource data and strategic and planning data needed to perform their job duties as directed by the director.

LEVEL OF SUPERVISION

N/A

PAY RANGE:

$87,370.23 - $135,423.87

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including:

  • Medical, Dental, Vision

  • Life & Disability Insurance

  • FSA/HSA Options

  • Generous, accruing paid time off

  • Paid Parental and caregiver leave

  • Career advancement and educational opportunities

  • Tuition and certification reimbursement

  • Certification Reimbursement

  • Well-being Programs

  • Employee Discounts

  • On-Demand Pay

  • Financial Education

  • Annual recognition/awards events

  • Partner appreciation days

  • Family entertainment/attractions discount

  • Community service/improvement opportunities

Click here for more details regarding Mercyhealth Careers Benefit Information.

At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including:

  • #1 in the nation on AARP's Best Employers for Workers Over 50

  • One of Working Mother magazine's 100 Best Companies for Working Mothers

  • A Top 50 Company and Top 10 Nonprofit for Executive Women

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