Analyst IV - Information Technology

Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels. Carpenter Technology's high-performance materials and advanced process solutions are an integral part of critical applications used within the aerospace, transportation, medical and energy markets, among other markets. Building on its history of innovation, Carpenter Technology's wrought and powder technology capabilities support a range of next-generation products and manufacturing techniques, including novel magnetic materials and additive manufacturing.

ANALYST IV - INFORMATION TECHNOLOGY

PRIMARY RESPONSIBILITIES FOR THE ANALYST IV - INFORMATION TECHNOLOGY:

• Provides an advanced capability in one or more areas of infrastructure management and support or project management.
• Researches, evaluates, designs, develops, installs, and maintains technology solutions (hardware and software) for the corporate infrastructure using advanced development and system support skill set.
• Demonstrates sound business, technical and fiscal judgment on behalf of the department and company to recommend and implement solutions to complex infrastructure issues.
• Manages the physical delivery and ongoing support of complex products/services, applications, network systems and overall solutions.
• Provides technical leadership in the performance of complex systems upgrades, workstation setups and server configurations. Maintains software and hardware inventories.
• Assists less experienced Analysts with non-standard requests.
• Career may advance along a more technical track (e.g. as a network specialist) or in the area of project management.
• Complexity of assignments and level of supervision is commensurate with the position level and years of experience.
• Performs all other duties and special projects as assigned.

REQUIRED FOR THE ANALYST IV - INFORMATION TECHNOLOGY:

• Associate's degree required. Bachelor's degree preferred.
• Ten to fifteen years of related experience.
• Business/Functional Expertise: Interprets internal/external business issues and recommends best practices in own function. Has developed depth and breadth of expertise in own function.
• Project Management: Effectively manages projects or teams, including coordination of resources outside of own area. Forecasts and plans resource requirements for projects or teams.
• Financial Management: Monitors and controls costs for own work and may manage costs/budgets for large projects or areas.
• Broad knowledge of Carpenter IT systems and business.
• Knowledge of relevant infrastructure technologies including but not limited to:
  • Mainframe operating systems and software
  • Storage hardware and software
  • Network hardware, software, and cabling
  • Network Services - voice and data
  • PC and server hardware and operating systems
• Problem Solving: Solves complex problems; takes a broad perspective to identify innovative solutions.
• Customer Focus: Anticipates customer needs; assesses requirements and identifies new solutions.
• Decision Making: Leads others to resolve complex problems in non-standard situations and develop creative solutions.
• Interpersonal and leadership skills.
• Communication skills, written and verbal.
• Ability to execute project plans and achieve goals.
• Project management experience.
• Proven ability to make difficult and timely decisions.
• Open and candid communications style; willingness to dissent and encourage dissent prior to final decision making.
• Ability to lead others and to effectively manage team performance.
• Ability to train and develop other professionals.
• High responsiveness to customer requests.
• Ability to organize and prioritize tasks and make appropriate technical and business decisions.
• The ability to be a team player; routinely influences and leads business improvement efforts.
• Stay abreast of new technology.