New

Intake Specialist

TEKsystems
$20.00 - $22.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, Elmhurst
Feb 21, 2026
Intake Specialist The Intake Specialist plays a critical role in supporting patient care by accurately entering referral information, coordinating documentation, and maintaining strong communication with referral sources, patients, and internal teams. This position requires exceptional attention to detail, strong analytical skills, and the ability to navigate a fastpaced healthcare environment while ensuring compliance with payer and regulatory guidelines. This role supports operations across Wisconsin, Indiana, Missouri, and Illinois. Key Responsibilities Referral Processing & Data Entry * Accurately enters all referrals into the appropriate systems within established timeframes, consistently meeting productivity and quality standards. * Selects correct inventory and service codes in key databases to ensure accurate order setup. * Reviews medical records for non-sales-assisted referrals to confirm compliance and qualification prior to service delivery. * Navigates multiple online EMR platforms to obtain required clinical documentation. Communication & Coordination * Communicates with referral sources, physicians, and clinical staff to obtain necessary documentation and ensure it is routed to the appropriate signers for timely completion. * Works collaboratively with local branch leadership to confirm proper equipment and services are assigned for each referral. * Partners with the sales team to gather additional documentation and strengthen referral source relationships. * Contacts patients when documentation is incomplete or non-compliant, providing updates and discussing alternative options. * Answers incoming calls promptly and provides excellent customer support. Payer Compliance & Patient Financial Communication * Serves as a subject-matter expert on payer guidelines; accurately interprets clinical documents to determine qualification and compliance for equipment and services. * Works closely with community referral sources to secure compliant documentation quickly and efficiently. * For non-Medicaid patients, clearly communicates financial responsibility, collects payments, and documents the process in the patient record. * Collaborates with the verification team to ensure accurate insurance information and payment confirmation. Additional Support * Assists with other regional intake and administrative functions as needed. * Follows company processes and philosophies to determine appropriate shipping methods for service delivery. Required Qualifications * High School Diploma or equivalent * At least 1 year of experience in one or more of the following: * Healthcare administration * Insurance or medical claims * Billing * Call center or customer service * Financial counseling * Any related role in a Medicare-certified HME, IV, or home health environment Skills & Competencies * Strong customer service orientation * Experience with inbound/outbound call handling * Accurate data entry and order processing * EMR/EHR system navigation * Ability to research and analyze clinical and payer requirements * Excellent organizational and multitasking skills * Technical proficiency and comfort working across multiple systems * Close attention to detail and documentation accuracy Job Type & Location This is a Contract to Hire position based out of Elmhurst, IL. Pay and BenefitsThe pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Mar 6, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.