Programmer Analyst

Posting Date

Application Deadline

Pay Range

Job Type

Department

About the Position

The Programmer Analyst is responsible for developing and modifying application systems by encoding, testing, debugging and documenting programs to meet business needs. The Programmer Analyst will work closely with Help Desk staff to assist with escalated tickets and determine future software development needs.

About Us

The Administrative Services Division delivers strategic, efficient, and professional support to all Divisions within the Human Services Department, enabling the delivery of high-quality, responsive services. As a trusted business partner, the Administrative Services Division ensures alignment of administrative functions with the Department's mission, upholds regulatory compliance, and optimizes the use of public resources. We are committed to operational excellence, fiscal stewardship, transparency, and continuous improvement-proactively addressing challenges and driving effective results.

The Maricopa County Human Services Department (HSD) builds resiliency in the community and promotes the well-being of County residents experiencing adversity through a variety of programs and services to help people and families thrive. These opportunities include early childhood education, housing, homeownership, independent living services for seniors and adults with disabilities, career development for job seekers with barriers to employment, crisis rental and utility assistance, and support for people experiencing homelessness. HSD is committed to delivering innovative and comprehensive services in a collaborative approach that preserves dignity, promotes respect, and facilitates social and economic mobility.

In 2025, the Human Services Department was the proud recipient of 23 Achievement Awards from the National Association of Counties (NACo), highlighting the Department's commitment to providing support for low-income and at-risk communities. Maricopa County Human Services was honored for a wide variety of programs showcasing their valuable work including Regional Solutions to Homelessness in Rural and Underserved Communities, Pathway to Rapid Reemployment, Tonopah Fire Station Improvements, Refugee Relocation Assistance Program, Early Education Division's EVIT Expanded Partnership, and several other initiatives.

Join our team and unlock your potential!

Proud to Offer

• Work with a greater purpose

• Tuition reimbursement

• Exceptional work-life balance, with hybrid and alternative work schedule options

• Opportunities for growth and development within Maricopa County

• Low-cost, high-value healthcare for you and your qualifying dependents

• Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families

• Paid vacation, sick time, and parental leave

• Extensive wellness program, including an incentive

• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1

• Want to learn more about the County's Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us | Maricopa County, AZ

We Require

• One year of related experience

• Bachelor's degree in Computer Science or another IT-related field

• A combination of post-secondary education and/or job-related experience may substitute for the education requirement on a year-for-year basis.

Other Requirements

• Successful candidates must currently possess, or have the ability to obtain, a valid Arizona Driver's license by the time of hire

• Must secure a Level 1 Fingerprint Clearance Card through the Arizona Department of Public Safety

We Also Value

• Experience with Microsoft Dynamics 365 CRM

• Knowledge of Microsoft .NET programming languages, Microsoft SQL, Microsoft Azure

• Familiarity with modern web languages and extensions (JavaScript, jQuery, MVC, SPA, Bootstrap, SAOP, JSON)

Job Contributions

• Develop customizations, plugins, workflows, and integrations for Microsoft Dynamics 365 CRM through writing clean, efficient, and well-documented code that adheres to coding standards and best practices.

• Develop and maintain web applications using JavaScript, .NET, and related technologies such as HTML, CSS, and jQuery.

• Lead the daily activities of the Help Desk staff and work to resolve escalated concerns. Provides escalated technical assistance to system users.

• Completes end-to-end deployment and maintenance for application and case management software (HSD Dynamics), including documentation, programming, system testing, and troubleshooting.

• Troubleshoots problems as liaison with other departments, divisions, and organizations and recommends solutions.

• Participates in or provides end-user training, interpreting and translating functional technical terms to make them understandable to the end-user.

• Develops and implements modifications of applications, troubleshooting programming problems to isolate program issues and takes appropriate action to correct.

• Deploys migrations to new versions of the systems including system testing, data conversion, application set-up, and system upgrades.

• Participate in on-call support of production issues.

• Leads a Help Desk team.

Working Conditions

• Work is primarily performed in an office setting with a limited telework option. May be subject to working non-standard hours or days. May require travel to and from job-related locations during a scheduled workday, subject to County policies regarding the use of County vehicles or private vehicles used on County business. While performing the duties of this job, the employee is regularly required to speak clearly and hear; see details of objects less than a few feet away; sit for long periods; stand, walk, use hands to finger handle or feel; reach with hands and arms; and occasionally push, pull, or lift up to 20 pounds.

Selection Procedure

• Only the most qualified candidates will be considered

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!