New

Human Resources Dispatcher

Vaco
$50,000.00 - $55,000.00 / yr
United States, New York, Long Island City
Feb 24, 2026
Client: Well-Known Facilities Services Organization Role: HR Dispatcher Salary: $50,000-$55,000/year Location: Long Island City Job Description: The HR Dispatcher works under the direction of the HR Supervisor and supports the corporate and field operations teams in managing the assignment of janitorial replacement team members across various work sites. This role also provides administrative support across the HR and Operations departments. This position requires someone who is highly organized, responsive, and comfortable working in a fast-paced environment with changing staffing needs. Key Responsibilities Operate the main Operations department reception line in a professional and courteous manner. Document all absences of full-time employees (sick, personal, leaves, etc.) and extra labor requests, and promptly assign temporary replacement employees as needed. Communicate replacement assignments clearly and promptly with field operations and clients, as needed. Coordinate the exit process for terminated employees, including collection of uniforms, ID cards, and other company property. Assess temporary staff performance and identify both positive and negative performance trends. Escalate labor or client concerns to the HR Supervisor / HR Management team as needed. Generate temporary contact lists through Access. Research timekeeping discrepancies and resolve issues with field teams and Payroll. Track, log, and distribute employee checks on a weekly basis. Analyze payroll reports (including active no-hours and labor distribution reports) and conduct audits to ensure accurate staffing, classifications, and employee record maintenance. Research stop-payment requests and process them as needed. Partner with the Payroll team in a professional and collaborative manner to resolve payroll-related issues in compliance with company policies and legal requirements. Provide backup support for the main Operations department reception line when needed. Qualifications High school diploma required; college degree in Human Resources or related field strongly preferred. Minimum 2 years of administrative experience, preferably in HR and/or staffing. Fluency in Spanish is required. Strong English communication skills (written and verbal). Ability to work effectively in a high-volume, fast-paced environment and manage multiple phone lines. Ability to work well both independently and as part of a team. Strong Microsoft Office skills required, including advanced Excel proficiency. Experience with Microsoft Excel is required. Schedule Hours: 6:00 AM-3:00 PM or 9:00 AM-6:00 PM Final schedule is pending confirmation. This person must be comfortable commuting to the office for either shift, as they may provide coverage for both schedules during vacation periods. Work Environment Fully in-office role: This position supports a fast-moving HR/Operations function with regular communication across field teams, payroll, and internal departments. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.