Admissions Specialist

Howard Community College ( HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.

Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!

The Admissions Specialist is responsible for assisting with the management of the application process for prospective students applying to Howard Community College. This part-time position focuses on providing exceptional customer service, guiding applicants through the admission requirements, and ensuring the accurate and timely processing of applications.

Additionally, the Admissions Specialist is responsible for the oversight and processing of applications for admission to the college, managing multiple tasks involving importing, scanning and data entry of applicant documents utilizing the client relationship management system ( CRM) and student information system ( SIS). Ensures that all required application documents are received and maintained in the student's record. This role functions as a part of a team and is the behind-the-scenes support of student admission documents and processes.

Associates degree or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. All degrees must be from a recognized institutional accreditor. Outstanding technology skills preferred. Requires excellent knowledge of student information system, MS Office, including proficiency with Excel and Word. Experience with Ellucian Recruit, Colleague and Advise preferred. Excellent communication, organization, and interpersonal skills, including outstanding customer service skills and the ability to multi-task and meet deadlines. Ability to acquire, maintain and update substantial information regarding college policies and procedures and work with a broad range of people. Prior experience with diverse populations preferred, including international student, students with disabilities, speakers of English as a second language veterans and active military personnel and their families. Ability to be flexible and work as a member of a large team required.

Extensive knowledge of college policies, procedures, and services. Detailed knowledge of policies, procedures, and services related to enrollment, including admissions, assessment, advising, registration, and credit for prior learning policies and procedures. Knowledge of federal and state laws and regulations and college policies and procedures regarding the enrollment of secondary school students. Knowledge of services for special populations, such as students with disabilities, international citizens, and military personnel. Knowledge of federal and state privacy laws and college policies for compliance. Requires excellent knowledge of student information systems, MS Office, including proficiency with Excel and Word. Experience with a CRM (Customer Relations Management System) and ImageNow software preferred Knowledge of telephone and voicemail systems. Ability to acquire supervisory skills.

Equipment Used

PC; scanners; laser and other printers; and a variety of other office equipment, including printers; photocopier, fax machine, and others; display equipment; LCD and other audiovisual equipment.

Extended evening hours during peak periods or in the absence of other staff; some weekend hours required. A fast-paced customer service position involving multiple tasks, which must be handled simultaneously under frequently stressful conditions. Substantial organization and attention to detail required. High volume of work. Problem-solving and independent thinking required. Possible eyestrain due to extended time at computer terminal. Individual workspace and in counter location frequently shared by others. Occasional off-campus travel.

*Pre-employment criminal background investigation is a condition of employment.

HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.

Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).

Howard Community College ( HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.

HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.