Inside Sales Support - Helium

Linde Gas & Equipment Inc.
Inside Sales Support - Helium
Location: Allentown, PA.

Linde Gas and Equipment Inc is seeking a Sales Support Specialist to join the Helium Lift Group team located in Allentown, PA.

The Sales Support Specialist will be responsible for supporting National Account Customers.

What we offer you!

• Competitive compensation

• Comprehensive benefit plan (medical, dental, vision and more)

• 401(k) retirement savings plan

• Paid time off (vacation, holidays, PTO)

• Employee discount programs

• Opportunities for educational and professional growth

• Additional compensation may vary depending on the position and organizational level

Sales Support Specialist

* Process customer orders via telephone and email.

* Ensures ongoing accuracy of customer and product information.

* Focuses on maintaining customer relationships and addressing specific customer problems while interacting internally with branch location support.

* Provides support for ongoing customers by answering questions, tracing order status or product shipments and resolving problems.

* Solves range of straightforward problems and delivery solutions in a timely manner.

* Communicates clearly and follows up to closing the loop on open customer needs.

* Cylinder audit support.

* Ability to use and manipulate Microsoft Excel spreadsheets is a must along with internal programs to track and report customer information as needed.

Requirements

* High School Diploma or GED required.

* Prior Sales Support experience is preferred.

* Microsoft Excel skills are required.

* Individuals must have strong organizational and leadership skills, can multitask, possess excellent communication skills, and have great attention to detail.

Linde is a leading global industrial gases and engineering company with 2025 sales of $34 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies, and services which are making our customers more successful and helping to sustain and protect our planet. Our products, services and technologies are bringing efficiency and environmental benefits to a wide variety of industries, including aerospace, chemicals, food and beverage, electronics, energy, healthcare, manufacturing, primary metals and many others. For more information about the company, please visit our website at www.linde.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

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