New

Client Service Coordinator

TEKsystems
$24.00 - $25.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Pennsylvania, King of Prussia
Feb 24, 2026
Client Services Coordinator Location: Hybrid - King of Prussia, PA Pay: $24.00/hr - $25.00/hr (W2) Work Environment Corporate office environment Monday-Friday Hybrid: 4 days onsite, 1 day remote Training is 5 days onsite, 9:00am-6:00pm Schedule: 11am-8pm EST / 8am-5pm AZ Training follows the same schedule Compensation and Benefits Pay Rate: $24-$25/hr (W2) Duration: 4month contracttohire Medical, Dental, Vision Critical Illness, Accident, and Hospital coverage 401(k) Retirement Plan (Pretax and Roth posttax contributions available) Voluntary Life & AD&D (employee + dependents) Shortterm and longterm disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program (EAP) Time Off / Leave (PTO, Vacation or Sick Leave) About the Role* We are seeking a detailoriented, customerfocused Client Services Coordinator to support incoming calls and emails from plan sponsors. This individual will provide frontline client support, resolve administrative and service issues, and collaborate crossfunctionally to ensure client satisfaction. Key Responsibilities Client Support Answer incoming calls and emails from plan sponsors Assist with a book of business to ensure sponsor servicing needs are met Manage client expectations regarding processes and timelines Conduct timely followup to ensure highquality service Create system tickets and provide followup as required Document all interactions in internal tools Issue Resolution & Operations Identify and resolve service issues at the initial point of contact Troubleshoot complaints; escalate to Legal/Compliance as needed Participate in client calls to provide updates and status Coordinate with internal teams to resolve concerns CrossFunctional Collaboration Share datadriven insights with product teams Support service workflows across internal departments Communicate risks and client satisfaction concerns to leadership Required Skills & Experience* Strong customer service and administrative skills Call center experience preferred Financial services experience preferred Strong attention to detail and problemsolving ability Bilingual Spanish preferred Ability to critically think and multitask Experience with retirement plans or banking a plus Top Skills - Must Haves* Customer Service Administrative Skills Call Center Financial Services NicetoHave Skills Retirement plans Data entry accuracy Client services background Banking or financial support experience Workplace Type: Hybrid Job Type & LocationThis is a Contract to Hire position based out of King of Prussia, PA. Pay and BenefitsThe pay range for this position is $24.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a hybrid position in King of Prussia,PA. Application DeadlineThis position is anticipated to close on Mar 9, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.