Customer Service Specialist

Now hiring Customer Service Specialist

Geneseo, NY

*Please note, this is an in-office position. Candidates MUST be within commuting distance of Geneseo, NY

Pay Rate: $17.20 - $17.75 per hour + monthly bonus opportunities

Shift:

Training Schedule:

Monday-Thursday: 8:00 AM-5:00 PM

Friday: 8:00 AM-4:30 PM

Post-Training Schedule (Flexible):

Monday-Thursday: 8:00 AM-9:00 PM

Friday: 8:00 AM-7:00 PM

Employees select an 8-hour shift within these ranges and must work one evening (until 9 PM) per week

Your Mom Says You're Great with People. Prove Her Right.

Problem-solver, people-person, multitasker. If that's you, this Customer Service Specialist job is your chance to put your skills to work.

This Role's a Match If You:

• High school diploma or GED
• Minimum 1 year of collections experience
• Strong communication, reading, and typing skills
• Familiarity with modern office practices and computer systems
• Excellent attention to detail and organizational skills
• Ability to follow detailed procedures and work independently
• Must be within commuting distance of Geneseo, NY

Daily Tasks

• Contact debtors regarding delinquent accounts and available repayment options
• Make inbound and outbound collection calls with professionalism and accuracy
• Conduct skip-tracing to locate updated contact or employment information
• Negotiate payment arrangements or escalate complex cases as needed
• Document all interactions thoroughly and follow scripts verbatim
• Verify account details for special cases, including disability or bankruptcy
• Ensure compliance with federal/state regulations and organizational policies
• Perform additional duties as assigned

What's in It for You:

• Health + Welfare stipend adds an additional $4.23-$4.93/hour
• Benefits start Day 1 - Medical, Dental, Vision and more!
• Direct hire opportunity

"Everything was magnificent. Everyone had great communication. I appreciate you guys." Staffmark Associate

Customer service jobs in Dansville don't get better than this. Apply Today.

Join a Team That Works for You

At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, anHR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.

With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.

Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.