External Affairs Specialist I/II (DOQ) (1 Year Limited Term)

THE OPPORTUNITY:
The Inland Empire Utilities Agency (IEUA) is seeking a dynamic and creative External Affairs Specialist I/II (DOQ) (1 Year Limited Term) to support the Agency's public relations, education, media relations, and community outreach programs. Under general supervision, this position assists in developing and implementing strategic communication initiatives that advance IEUA and its member agencies' goals through engaging content, public presentations, stakeholder engagement, and media coordination. The Specialist represents the Agency at community events and meetings, prepares a variety of written and digital materials, supports website and social media efforts, and helps evaluate the effectiveness of outreach programs. The I level performs entry-level professional duties with growing independence, while the II level works on a broader range of assignments with greater strategic responsibility, advanced writing and planning skills, and may provide guidance to other staff. This is an excellent opportunity for a communications professional who thrives on storytelling, strategic thinking, and building strong relationships in support of public service.

EDUCATION, TRAINING, AND EXPERIENCES:
Graduation from a four-year college or university with a major in marketing, public relations or a closely related field, and at least two years of progressively responsible experience in public information, marketing, public relations and social media; or an equivalent combination of education, training and experience. Experience in a public agency is preferred.

An External Affairs Specialist I may be considered for advancement to External Affairs Specialist II after demonstrating proficiency to perform the full range of duties of the latter class. Proficiency criteria and the process for demonstrating performance at the levels established jointly by hiring authorities and the Manager of Human Resources.

Typically, an External Affairs Specialist I is expected to be capable of meeting the proficiency criteria within a 24-36 month period, depending on an individual's prior experience and progression in performing the full range of External Affairs Specialist II duties as described in the established performance criteria.

LICENSES; CERTIFICATES; SPECIAL REQUIREMENTS:
A valid California Class C driver's license and the ability to maintain insurability under the Agency's vehicle insurance program.

Skills and Abilities:

• Ability to develop and deliver clear, compelling written and verbal communications, including press releases, presentations, social media content, and public information materials using AP style and professional standards.
• Skill in planning, organizing, and participating in educational and outreach programs; effectively representing the Agency in meetings, public forums, and community events.
• Experience utilizing social media platforms, website content management systems, and marketing tools to enhance public outreach, monitor engagement, and evaluate program effectiveness.
• Ability to assess community needs, analyze issues, exercise sound judgment, and build strong working relationships while handling sensitive matters with tact and diplomacy.

To view the full job description, please click here.

About Us:
The Inland Empire Utilities Agency is a regional wastewater treatment agency and wholesale distributor of imported water to approximately 950,000 people across 242-square miles in western San Bernardino County. Under the leadership of a directly elected five-member Board of Directors, the Agency is committed to supporting the needs of its service area and safeguarding public health through significant investments in a diverse water supply portfolio, reliable municipal/industrial wastewater collection and treatment services, and other related utility services in a regionally planned and cost-effective manner.

As a member agency of the Metropolitan Water District of Southern California (Metropolitan), IEUA provides supplemental water supplies, primarily via the State Water Project (SWP) for distribution among nine retail agencies. IEUA also replenishes local groundwater supplies with captured stormwater and recycled water produced by IEUA that is later extracted by local water agencies for use as a drinking water supply.

At IEUA, we pride ourselves on fostering a culture that promotes growth, accountability, and collaboration. Our eight organizational attributes are the foundations of our success and guide us in our daily operations.

• Safety- We are committed to maintaining a safe and healthy work environment for all employees.
• Continuous Learning and Improvement- Our commitment to professional development ensures that our team members are always equipped with the latest knowledge and skills.
• Efficiency- We strive to optimize our processes and resources to deliver the highest quality services in the most effective manner.
• Collaboration- By leveraging diverse perspectives and expertise, we create innovative solutions and drive our mission forward.
• Accountability- By owning our responsibilities, following through on our commitments, and doing the right thing when no one is looking, we ensure that we meet our goals and uphold our standards of excellence.
• Coaching for Performance- Our leaders are committed to providing guidance and support to help team members reach their full potential.
• Respect- We value each individual's contributions and treat everyone with dignity and consideration.
• Employee Engagement- By fostering a sense of belonging and purpose, we ensure that our employees are motivated and invested in our mission.

Click the links to learn more about our Agency's Mission, Vision, and Values, including our Strategic Plan.

All employment applications will be reviewed for accuracy, completion, relevant experience, education, training and other job related qualifications. Applicants with the strongest background relating to the responsibilities of this position will be invited to participate in the testing process which may include one or more of the following: written test, oral interview, performance/practical and/or agility examination. The successful candidate will be required to pass a background/reference check and pre-employment physical examination including a drug screen (for safety sensitive position) at no cost to the candidate. Please visit our website at www.ieua.org and select the Human Resources Department for additional information regarding the Agency, the hiring process and benefit information.

Any applicant requiring reasonable accommodation during the selection process due to a qualified disability must inform the Human Resources Office at (909) 993-1645 or hrdept@ieua.org at least 72 hours in advance of the need for accommodation.

THE PROVISIONS OF THIS ANNOUNCEMENT DO NOT CONSTITUTE A CONTRACT, EXPRESSED OR IMPLIED, AND ANY PROVISION CONTAINED IN THIS BULLETIN MAY BE MODIFIED OR REVOKED WITHOUT NOTICE.

"The Agency's success is obtained by creating a positive and diverse work environment which recognizes individual differences and experiences".