Human Resources Manager

Perched on its own 15-acre peninsula, Loews Coronado Bay Resort is a private oasis of tranquility near San Diego. This Coronado hotel offers views of the shimmering bay waters and the San Diego skyline. Welcome to Coronado's Secluded Water Escape.

Who We Are:

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement
• Pet Insurance and Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For:

A collaborative and people-centered Human Resources Manager who will play a key role in shaping the Team Member experience at our hotel. You will work closely with property leaders and department heads to build a culture of belonging, deliver best-in-class HR support, and ensure operational excellence in all HR activities.

In this role, you will partner across departments to lead recruitment and onboarding efforts, support Team Member relations, oversee training initiatives, ensure compliance with company policies and employment laws, and be a trusted resource for both leaders and Team Members. Your work helps ensure our hotel is a great place to work, grow, and succeed.

Who You Are:

Relationship Builder: You foster trust, credibility, and strong working relationships across the property.
Empathetic Problem-Solver: You listen with care and resolve concerns with fairness and professionalism.
Operational Partner: You understand hotel operations and collaborate closely with leaders to support business goals.
Detail-Focused Administrator: You manage HR processes, records, and compliance with accuracy and follow-through.
Engaging Facilitator: You deliver training confidently and support learning and development at all levels.
Adaptable and Resourceful: You thrive in a fast-paced hospitality environment and remain poised during change.

What You'll Do:

• Enter and maintain employee benefit status information within the hotel's HRIS.
• Manage all database file maintenance related to benefits information.
• Explain and discuss employee benefits; serve as a knowledgeable resource for Team Members.
• Coordinate yearly open enrollment communications, materials, and meetings.
• Coordinate 401(k) meetings to align with plan entry dates.
• Assist with yearly benefit surveys and wellness initiatives.
• Provide benefits information during newhire orientation.
• Act as an intermediary to resolve issues between employees and insurance providers.
• Coordinate and process all billing for employee benefits.
• Oversee the FMLA/LOA process from start to finish, ensuring accurate documentation and compliance.
• Train managers and supervisors on FMLA requirements and hotel procedures.
• Assist the Director of Human Resources with ADAAArelated accommodations and processes.
• Develop and coordinate modified work programs as appropriate.
• Generate quarterly averagehours reports and other required HR data reports.
• Maintain accurate and uptodate benefits, leave, and employee records in all applicable systems.
• Conduct exit interviews for departing Team Members and document feedback.
• Assist the Director of Human Resources with Team Member issues, investigations, and terminations.
• Assist the Director of Human Resources with compensationrelated tasks (e.g., turnover reporting, compensation, etc.).
• Assist the Director of Human Resources with Workers' Compensation matters.

Other Responsibilities:

• Regularly lift up to 45 pounds, reach, bend, crouch, kneel, push, pull, and walk.
• Attend meetings and make presentations as required.
• Maintain confidentiality and act with discretion at all times.
• Travel occasionally for training or support needs.
• Required to attend/complete all mandatory training sessions and meetings.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.

Your Experience Includes:

• Bachelor's degree in Human Resources, Hospitality Management, Business, or related field preferred.
• 3-5 years of HR experience, ideally within luxury hospitality or a service-centric industry.
• Strong working knowledge of employment laws and HR best practices.
• Experience supporting recruitment, Team Member relations, and training programs.
• Excellent communication, interpersonal, and problemsolving skills.
• Bilingual (English/Spanish) a plus.
• Ability to maintain confidentiality, handle sensitive information, and build trust.
• Proficiency in Microsoft Office Suite (Word, Excel, Teams, PowerPoint).
• HR certifications (PHR, SHRMCP) a plus.