Program Administrator

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Program Administrator to join our amazing culture. In this role, you will assist with monitoring and coordinating operational requirements of assigned strategic initiatives. Assist team program team and leaders with delivering projects on time and meeting the respective goals, escalating issues as needed. Always represents Convergint as a leader by driving consistency in delivery of all Convergint services across multiple locations, regions and countries. As a Program Administrator, you are a part of a dynamic team that allows you to grow as Convergint grows.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Program Administrator.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you'll do with "Our Training and Your Experience"

• Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
• Learn to effectively navigate a decentralized, matrixed business environment.
• Assist with developing project charters and/or business plans if a project requires.

• Assist with identifying project contributors and form project teams based on strategic goals of respective projects.
• Assist with preparing for, conducting and guiding project collaborations. Learn to independently conduct a collaborative session in the absence of the program lead.
• Record collaboration minutes and manage action items to include escalating as required.
• Assist with managing project scopes and change control to include escalating as required.
• Assist with monitoring project progress and performance, including benefits measurement.
• Assist with making informed project decisions as well as form decision teams when needed.
• Provide regular updates to Project and Executive Sponsors and Senior Leadership as required.
• Ensure that all activities on the project are conducted in such a way that protects company assets and adheres to company values and beliefs, policies, and procedures.
• Assist with developing project presentations as needed and present to stakeholders.
• Assist with effectively transitioning to business operations with feedback.
• Perform other duties and responsibilities as requested or required.

What You'll Need

• Strong proficiency in Microsoft Office products
• Exceptional written and oral communication skills, with ability to deliver presentations to multiple levels of an organization
• Active listening skills
• Ability to assess and evaluate situations effectively
• Ability to identify critical issues quickly and accurately
• General business financial knowledge and skills with project and service financial competencies
• Strong organizational skills with excellent attention to detail
• Strong flexibility to adapt to changing priorities and direction in a dynamic work environment
• Shows initiative - regularly engages in proactive behavior and looks for opportunities
• Ability to learn and lead meetings confidently with senior leadership, effectively keeping discussions focused and on track
• Ability to set priorities for cross-functional teams
• Strong work ethic with personal motivation to function individually and part of a team

Company Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

Requirements:

Education: College degree, trade school or equivalent experience

Minimum Experience: 4 years operations, field service or project management

• Diploma and/or certificate in Business Administration or related office experience

Preferred Experience (but not required):

• Industry experience in 1 or more of the following: electronic security, fire alarm & life safety, building automation or IT industry

Convergint is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.

This position is expected to stay posted until 3/6/2026.