HR - Advisor, Employment Practices

ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities.

The Advisor, Employment Practices role is dynamic and diverse in scope to support ArchWell Health's objective to be a best place to work. The role encompasses a mix of non-litigation and litigation support, including EEOC matters, provider Employment Agreement development and Colleague Handbook ownership. The role reports to the CHRO with a dotted line to in-house counsel.

Non-Litigation Support

• Prepare and review provider employment contracts and amendments, restrictive covenant agreements, severance packages, retention agreements, and separation agreements.
• Create and maintain "clause library" of provider contract language changes as approved by legal counsel.
• Provide guidance to HRBPs and leaders on corrective action, workplace investigations, and compliance with federal/state employment laws, including training on best practices and legal risk mitigation.
• Conduct research and partner with legal counsel, talent acquisition, payroll and HRBPs to ensure state-specific requirements are met throughout the employment process, including onboarding and offboarding documents and processes
• Advise on disciplinary action recommendations, providing support and guidance on employee relations matters, ensuring compliance with policies and employment law.
• Lead the design of investigation processes to improve consistency, effectiveness, and timeliness across all regions.

• Proactively identify and diagnose systemic workforce trends. Develop and deploy targeted, preventative measures and interventions to reduce overall grievances and address root-cause issues.

• Assist with the preparation and filing of documents required by federal, state, and local employment laws and in response to requests from external counsel regarding employment matters
• Spearhead critical collaboration across internal stakeholders, including HRBPs, Compliance, and Legal Counsel to synthesize investigation findings into actionable recommendations, effectively mitigating organizational risk and exposure.
• Collaborate on the development of workplace policies and training programs, and maintain Colleague Handbook and workplace policy updates
• Partner with compliance to review and approve submitted Conflicts of Interest and required admonishments
• Maintain standards, review flags, and disposition candidate background checks and required colleague monitoring in alignment with legal and Compliance standards

Equal Employment Opportunity Commission (EEOC) Matters

• Serve as the primary point of contact for EEOC charges and investigations; assist attorneys during EEOC mediation and conciliation
• Investigate discrimination claims under Title VII, ADA, ADEA, and other federal statutes
• Coordinate with HRBPs to gather and organize evidence to prepare position statements and responses to EEOC charges
• Partner with counsel to draft and conduct legal analysis on EEOC position statements, agency responses, and demand letter replies, ensuring defensible and consistent arguments across all cases.

Employment Litigation Support

• Provide comprehensive litigation support and investigation management for a multi-state medical group, serving as a key partner to in-house counsel, HR, Compliance, outside counsel, and our EPLI carrier.
• Manage discovery and fact-finding for employment law cases (discrimination, harassment, ADA/FMLA, retaliation), while collaborating with outside counsel on litigation strategy and case resolution when disputes escalate.
• Conduct review and analysis of employee claim files, develop case timelines and summaries of employment records. Compile exhibits and prepare witnesses to support hearings and litigation.

Minimum Qualifications:

• Bachelor's Degree or Paralegal certificate with up-to-date CLE
• 7-9 years of professional relevant work experience
• Minimum 7 years Human Resources experience with focus on employee relations for 5 or more years OR experience working in a law firm supporting employer client matters and associated counsel
• Demonstrated knowledge and application of federal, state and local employment laws and regulations such as Title VII, ADA, FLSA, FMLA, ADEA, STAA, OSHA, harassment & retaliation, workers' compensation statutes in workplace setting
• Knowledge and understanding of Microsoft's standard suite of work solutions (Word, Excel, PowerPoint, Outlook, Teams, etc.)
• Excellent writing, documentation, and editing skills, specifically in the development of reports, guidelines and written summaries
• Strong communication/presentation skills and ability to communicate effectively with all levels of leadership, particularly at executive levels
• Ability to work through complex talent matters bringing resolution in a calm and professional manner
• Ability to listen with patience and respond to high level, controversial issues utilizing good judgement
• Ability to use tact and diplomacy in resolving sensitive issues and to use professional judgment in addressing sensitive, confidential matters