Sr. IT Specialist

Join Newport Healthcare: Transform Lives Through Meaningful Work!

Are you ready to embark on a rewarding career in psychiatric healthcare? At Newport Healthcare, we are passionate about delivering exceptional mental health services to individuals in need. Our comprehensive approach covers the entire spectrum of care, creating a wealth of diverse roles for those who aspire to make a real impact. We believe in nurturing talent and fostering professional growth in a supportive environment. Here, you won't just find a job-you'll discover a fulfilling career path in the mental health field.

If you're eager to contribute to a mission-driven organization and help change lives for the better, we invite you to join our dedicated team at Newport Healthcare. Together, we can make a profound difference in the lives of those we serve!

* Maintain the network, IT equipment, or any additions to the network at various locations and distribute phones and laptops to employees and provide employee IT Onboarding
process.
* Install new hardware/software and troubleshoot any hardware or software problems.
* Coordinate the IT needs of remote employees, vendors, and contractors.
* Take ownership over projects, timelines, and deliverables with little supervision.
* Maintain inventory updates and guidelines.
* Ability to travel to different locations throughout the day.
* May train and mentor less experienced staff.
* Serve as Subject Matter Expert for a specific IT process or IT application.
* Lead internal projects or small teams to contribute to overall goals of the organization.
* Develop and maintain IT processes and documentation to streamline business processes.
* Perform other duties as assigned.
Knowledge, Skills, and Abilities (KSAs):
* Professionalism. Demonstrates professional behavior reflective of Newport Healthcare's
Mission Statement, Philosophy and Values.
* Customer Focus. Actively demonstrates a dedication to meeting the expectations and
requirements from internal and external customers; gets firsthand information and uses it
for improvements in products and services; always acts with the customer or patient in
mind.
* Communications. Demonstrates ability to clearly and succinctly communicate both
verbally and in writing; can get messages across that have the desired effect.
* Computer Skills. The ability to access systems and to accurately enter and save data.
Typical systems might include: Word, Outlook (email and calendaring), HRIS, EMR, and
online learning.
* Confidentiality. Keeps sensitive business and personnel information private. Shares
information only with those who have a legitimate business need to know. Seeks guidance
when unsure. Uses discretion and judgment in utilizing modes of data sharing.

* Delegation. Demonstrates ability to clearly and comfortably delegate both routine and
important tasks and decisions; broadly shares both responsibility and accountability.
* Detail. Must be able to accurately produce work which requires continual attention to
detail.
* Functional Skills. Must have the functional and technical knowledge and skills to do the
job at a high level of accomplishment.
* Organization. Must be able to orchestrate multiple activities at once to accomplish a goal;
uses resources effectively and efficiently.
* Priority Setting. Spends time on what is important; zeroes in on what is critical and can
quickly sense what will hinder or help accomplishing a goal; eliminates roadblocks; creates
focus.
* Problem Solving. Probes all relevant sources for answers, looks beyond the obvious and
doesn't stop at the first answers; uses logic and all information available to solve difficult
problems with effective solutions.

• Bachelor's Degree in Information Technology preferred.
  
• Five (5) + years of experience with desktop support, customer service, network, and
  telephony support.

Ready to make a difference? Apply today and help us shape a brighter future for all!

Newport Healthcare - Where Every Voice Matters!

Newport Healthcare is an Equal Opportunity Employer.

Newport Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.

Newport Healthcare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email careers@newporthealthcare.com for assistance.