Associate Territory Manager (Wound & Skin Care) - Washington DC

The Associate TM will be responsible for educating health care providers on the proper use of Coloplast products and programs. This education will be provided in the form of in-servicing staff within the facility combined with educational support material such as brochures, posters, demonstration kits, and other customized material to meet the needs of the customer. The Associate TM will report directly to the Regional Manager and primarily support the needs of the region.

Major Areas of Accountability

Communication Skills

• Able to communicate product concepts and attributes to an audience of various backgrounds and specialties.
• Has a confident speaking style and comfortable with both one on one communications and groups.
• Strong passion to teach or educate others and can vary approach depending on the individual or group.

Customer Service & Selling Skills

• Understands importance of listening to customers and probing for more information in order to clearly understand their perspective.
• Strong desire to meet customer needs and demonstrates ability to be responsive regardless of time of day or other demands.
• Can communicate a strong belief in a product.
• Retain and support business within current customer base by identifying opportunities and expanding appropriate product use.

Relationship Building

• Has a basic understand of how to influence others and develop relationships.
• Develop and maintain long-term relationships that lead to high levels of customer satisfaction and new opportunities.

Clinical & Product Knowledge

• Develops and maintains a high level of product knowledge along with clinical support data.
• Leverages product knowledge to educate customer base on proper use of products leading to appropriate use and where warranted, expanded use.
• Develops an understanding of competitive products and proper positioning of Coloplast products.

Administrative

• Organize and manage information utilizing CRM or related tool as directed
• Maintains current records and administrative duties as required.

Basic Qualifications

• Bachelors degree required
• Minimum 1 years sales experience.
• Experienced in interpersonal and customer service skills
• High attention for detail and follow through
• Exceptional listening skills
• Ability to work independently, high initiative and results orientation
• Willingness to travel overnight (25- 50%)
• Must be willing to work days/nights/weekends as needed
• Track record of demonstrating responsibility and good decision making.
• Employees in this role are expected to meet healthcare customers in person at their facilities or healthcare systems; therefore, this will require completion of credentialing requirements that meet the access requirements of each healthcare facility or system.
• Employees in this role are required to be fully vaccinated for COVID 19, meaning that 14 days have passed since they received the last shot, and maintain the effectiveness of their vaccination (e.g., obtain booster vaccinations) as may be required to maintain access to healthcare facilities or systems.

Preferred Qualifications

• Background in a health-related field
• Ambition to advance within the organization
• Open to relocation within the U.S.