Associate Director, Network and Information Security

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What you'll be doing...

The Associate Director of Network and Information Security will manage Tier I and II Engineers in a tiered network and security operations center. They are responsible for supporting complex and diverse networks in a coordinated effort with peers and managers of other tiered services. Applicants for this position must have strong network operations experience, experience operating in a multi-vendor environment, experience with network operations and cybersecurity operations tools, and experience managing/participating in network and cybersecurity projects.

The Associate Director of Network and Information Security will responsible for:

• Managing the staffing of a 24/7 network and security operations team.

• Providing after-hours standby support on a regular basis.

• Managing the workflow of NSOC analysts/engineers.

• Providing guidance and support to both the network operations and cybersecurity operations teams.

• Ensuring the NSOC meets the metrics set-forth by leadership including administrative, auditory, and KPIs.

• Determining the strategy of the NSOC team and managing its execution.

• Driving continuous improvement of network and security operations staying abreast of network and cybersecurity industry standards, best practices, trends, and future outlook incorporating that information into the NSOC's strategy.

• Developing specific goals and plans to prioritize, organize, and accomplish daily operational responsibilities.

• Applying sound financial management principles towards reducing operational costs while increasing operational output.

• Maintaining and developing positive business relationships with internal and external stakeholders.

• Collaborating with internal teams, leaders and peers to determine the business/client needs.

• Advising leadership on all aspects of network and security operations.

The Associate Director, Network and Information Security will manage engineers who are:

• Working to drive outages to resolution by using advanced network troubleshooting and problem-solving techniques.

• Analyzing complex solutions on networks that may require on-the-fly configuration changes.

• Assessing and detecting adverse cyber security events within the network.

• Isolating, internally resolving, or externally coordinating the corrective actions necessary to restore services in response to outages.

• Providing technical support through the application of upgrades and break-fix actions to network devices.

• Coordinating with vendors on routine maintenance and repair of systems as part of a network asset lifecycle.

What we're looking for...

Highly motivated candidate with the ability to demonstrate strong Network and/or Cybersecurity operations leadership. We need someone who is flexible yet firm in their resolve to complete tasks on schedule.

You'll need to have:

• Bachelor's degree or four or more years of work experience.

• Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Ability to obtain a Top Secret SCI Clearance and pass a Polygraph as a condition of employment.

Even better if you have one or more of the following:

• Experience providing leadership to a team to include directing activities, delegating tasks, providing mentorship to subordinates and developing training curriculum.

• Good writing skills with experience in documenting technical work.

• Cisco CCNA or higher-level certification like the CCNP strongly preferred, but an equivalent level of experience can be substituted.

• Juniper JNCIA and ITILS certifications or equivalent experience is a plus.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.