Classification & Compensation Consultant

Bachelor's degree in a related field or equivalent

• Knowledge of foundational HR principles and practices, particularly related to compensation and classification concepts, terminology, and processes.
• General understanding of higher education organizational structures and how HR services are delivered in a complex institutional environment.
• Familiarity with HR information systems and the role technology plays in supporting compensation and classification workflows.
• Strong written, verbal, and interpersonal communication skills, with the ability to adapt style and approach to diverse audiences.
• Strong organizational skills with the ability to manage multiple priorities, track workflows, and meet deadlines in a fast-paced environment.
• Ability to gather, synthesize, and communicate stakeholder feedback to inform practical solutions and support continuous improvement.
• Ability to work collaboratively as part of a team while managing individual responsibilities with initiative and minimal supervision.
• Ability to approach sensitive or complex situations with professionalism, discretion, and sound judgment.

• Work performed in a standard office environment.
• Constantly operates a computer, keyboard, and standard office equipment such as a phone, printer, and scanner.
• Regularly communicates with team members, leadership, and external stakeholders in person, via phone, and through written correspondence.

• Serve as a functional point of contact for incoming compensation and classification questions and requests, applying subject matter knowledge to assess, triage, and prioritize submissions for analyst review.
• Conduct preliminary reviews to ensure submissions are complete, accurate, and accompanied by all required documentation prior to assignment to an analyst.
• Communicate professionally with departmental contacts to resolve outstanding items
• Provide guidance on submission requirements.
• In collaboration with the Assistant Director and Director, help ensure requests are positioned for timely and efficient review.
• Ensure workflow integrity and a positive stakeholder experience.

• Provide consultation and guidance to HR campus partners regarding policies, processes, and procedures related to compensation and classification.
• Coordinate more complex cases with analysts, the Assistant Director, and HR campus partners to identify the best path forward.
• Interpret and apply compensation and classification policies to varied and complex situations, guiding HR partners on appropriate courses of action

• Serve as a liaison between the analysts and HR partners.
• Support collaborative problem-solving by facilitating conversations between the right stakeholders.
• Contribute to the development of practical, well-communicated solutions.

• Ensure clear communication standards throughout compensation and classification processes.
• Draft and distribute status updates, guidance documents, and process-related messaging to ensure HR partners remain informed and supported at each stage of job review and implementation activities.

• Build working relationships with colleagues across the university to support smooth, coordinated service delivery.
• Help identify and flag gaps in cross-unit workflows and contribute to efforts to improve coordination and consistency.

• Assist in the development of training materials and educational resources that help HR partners better understand compensation and classification processes, drawing on stakeholder feedback to inform content and focus.
• Evaluate adherence to established procedures and service standards within the unit, while continuously identifying opportunities to improve clarity, efficiency, and the overall stakeholder experience.
• Analyze operational observations and translate findings into actionable recommendations presented to the Assistant Director & Director to drive ongoing process improvement.