Senior Training Specialist

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven't stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We're always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

As a Senior Training Specialist, you will have the unique opportunity to design and implement training programs that align with PGE's organizational objectives and sustainability goals. You will collaborate with stakeholders to assess learner needs, develop comprehensive training solutions, and facilitate instructor-led training for complex topics while adapting content based on participant needs. A successful candidate will have advanced facilitation and presentation skills, intermediate knowledge of instructional systems design, advanced problem-solving abilities, and excellent communication skills to effectively engage diverse audiences. Join our team and make a meaningful impact on PGE's workforce development as we transition to cleaner energy sources. You'll have the chance to create innovative learning experiences that empower employees to excel in a rapidly evolving utility industry focused on sustainability and customer service.

KEY RESPONSIBILITIES

Facilitation - Facilitates instructor-led training in more complex or sensitive topics; establishes group norms, adapts content based on participant needs, encourages engagement and leads and adapts discussion and/or activities.

Program Management (Build or Maintain) - Collaborates with stakeholders to assess learner needs or gaps to either modify existing programs or build new programs; ensures programs are aligned to business strategy.

Instructional Design - Leverages adult learning principles to gather information on learner needs for moderately complex performance issues (e.g., communication skills); designs learning objectives, solutions and measurement to address learner gaps; evaluates learning solution quality and makes recommendations for enhancements across diverse tools and channels, with an ability to support digital or mediarich learning content creation when needed (e.g., eLearning modules, video-based content, or other digital formats).

Sourcing - Identifies when learning solutions will address performance gaps. Researches and implements solutions involving internal curation and external resources. Assists in the development of vendor SOW. Supports implementation. Monitors vendor performance to established metrics.

Learning Evaluation - Using an established measurement model, collects and analyzes qualitative and quantitative data to measure effectiveness for technical and complex soft skills learning solutions. Adjusts learning method, delivery or content in response.

EDUCATION/EXPERIENCE/CERTIFICATIONS

Education

Typically a bachelor's degree in education, training, business, psychology, sociology, human resources or other related field or equivalent experience.

Experience

Typically five to eight years developing and delivering training, instructional design or training program or project management.

Certifications

APTD or CPTD preferred; other HR certifications a plus.

COMPETENCIES (KNOWLEDGE, SKILLS, ABILITIES)

Functional Competencies

Intermediate knowledge of models used to develop or evaluate learning

Intermediate knowledge of diversity, equity and inclusion principles as they relate to training

Intermediate knowledge of industry best practices related to area of discipline

Intermediate knowledge of learning technologies

Intermediate skills in project/program management

Intermediate knowledge of instructional systems design

Advanced skills in facilitation and presentations

Intermediate skills in systems and programs used in functional area

General Competencies

Advanced customer focus skills

Intermediate safety leadership skills

Intermediate skills in analytical thinking

Advanced skills in problem solving

Advanced oral and written communication skills

Advanced interpersonal skills

Intermediate decision-making skills

Advanced organization and prioritization skills

Intermediate knowledge of business process interrelationships

Advanced business acumen

Advanced skills in change leadership

Intermediate risk management skills

PHYSICAL, COGNITIVE DEMANDS AND SCHEDULE/ATTENDANCE

Physical

Driving/travel/commute: Daily within service territory - Occasionally (one to two times a month or less)

Driving/travel/commute: Overnight inside/outside the service territory - Occasionally (one to two times a month or less)

Computer use (use computer regularly for entire work shift)

Cognitive Demands

Ability to adhere to set response times, deadlines and time-sensitive tasks

Ability to follow accuracy standards

Ability to follow through on decision-making tasks

Ability to interact effectively and collaboratively within a team environment

Ability to communicate and problem solve when under stress

Ability to respond and adapt to frequent change

Ability to accept and demonstrate self-awareness when provided constructive feedback

Ability to discern feedback and acknowledge ownership of areas of improvement

Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks

Ability to successfully collaborate with peers, managers and others within the organization

Demonstrates sound memory

Ability to process new information to be applied consistently to work tasks

Schedule/Attendance

Ability to work long hours

Ability to work a variable schedule

Ability to report to work and perform work during periods of severe inclement weather

Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance

Environment

Office environment - hybrid - 3 days in office

#hybrid

Compensation Range:

Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range, the decision will be made on a case-by-case basis.

PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here.

Join us today and power your potential!

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.

PGE is an equal opportunity employer and is committed to fostering a workplace where employees feel connected, valued, and empowered to thrive. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.

PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Recruiter associated with the job posting. You may also make this request by contacting talentacquisition@pgn.comor by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process.

To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.