Application Support Specialist

Support ServicesJobs with David Evans and Associates:

Support Services is the engine that keeps DEA moving. From executive leadership to admin, HR, IS, finance, and marketing,we'rethe team that keeps things organized, efficient, andpeople-focused. We solve problems, connect teams, and make sure DEA runs like a well-oiled machine,becausegreat workstarts with great support.

TheSupport Services Business Unit is seeking an Application Support Specialistto join our Corporate Information Services (IS) team in Portland, OR.

The primary focus of this role is supportforAutodeskapplications, with secondary responsibilities forBentley Systems,Bluebeam, and thePinnacle Seriesweb training portal. The ideal candidate is passionate about helping teams work more efficiently, strengthening standards, and improving digital delivery practices.

This role is well suited for someone who enjoys combining technicalexpertise, collaboration, and problem solving, with anenthusiasmto continuously enhance CAD/BIM and design workflows in a multi-disciplinary environment. Some travel isanticipated.

Digital Engineering Application Support

• Provide primary support for Autodesk applications (e.g., AutoCAD, Civil 3D, Revit,InfraWorks).
• Provide secondary support for Bentley applications (e.g., MicroStation,OpenRoadsDesigner),Bluebeam Revu, and Eagle Points Pinnacle Series Web Training Portal.
• Troubleshoot project configurations, applications, application configurations, add-on tools, licensing, and workflow issues.
• Assistwith application research and development, deployments, and upgrades.

CAD/BIM Standards & Workflow Development

• Partner with ISCAD and engineering SMEs to develop, document,maintain,and trainend users inCAD/BIM standards, templates,Workflows,and best practices.
• Align standards with client requirements, internal digital delivery goals, and industry practices.
• Support and train firmwide adoption of standardized workflows across disciplines and offices.

Training & Knowledge Sharing

• Administered through web and live presentations, onsite office visits, and Pinnacle Series Wed Training Portal.
• Collaborate to develop andmaintainlearning content for Autodesk platforms.
• Deliver or support training, onboarding, and presentation sessions.
• Maintainstandardsmanuals, documentation, and internal knowledge resources.

Project & Client Support

• Collaborate with project teams to address digital delivery needs and resolve CAD/BIM challenges.
• Assistwith clientCADstandards,compliance,and project setup.
• Provide guidance that promotes consistent and efficient executionof digital
  designprojects.

• Strong working knowledge of Autodesk products.
• Familiarity with Bentley and Bluebeam solutions.
• Solid understanding of CAD/BIM principles and engineering workflows.
• Experience supporting or developing standards, templates, training,
  and documentation.
• Excellent communication and collaboration skills.
• Ability to work effectively with engineers, SMEs, IT staff, and project teams.

• Associate's degree in computer technology, engineering technology,
  or related fields (or equivalent experience).
• 6+ years of experience in CAD/BIM or digital engineering applications
  and/or support.
• An aptitude for development and growth.

We foster an environment where talented professionals have the freedom and support to do their most meaningful work. Our values and company culture form the foundation of our success, creating a positive and collaborative work environment. These guiding principles are vital to our continued achievements and unwavering commitment to improving the world around us.

As a member of our team, you will have the opportunity to cultivate and develop your skills and work alongside talented colleagues who are committed to improving the quality of life while demonstrating stewardship of the built and natural environments.

• Comprehensive health coverage:Medical, Dental, Vision, Disability, and Life Insurance
• Financial wellness:Health Savings Account (HSA) and Lifestyle Spending Account with employer contributions
• Professional development:Support for continuing education and training opportunities.
• Work-life balance:Paid Time Off (PTO) and Holiday Pay
• Work Schedule:Flexible 9/80 schedule-every other Friday off!
• Retirement:401k plan
• Wellbeing focus:Holistic Wellbeing Program centered on physical, emotional, financial, career, and community health
• Growth opportunities:Access to mentorship, professional support, and pathways for career advancement
• Potential salary range:$40.51/hr. - $49.51/hr.

* The posted salary range represents the typical range for this position and is provided in accordance with applicable state and local pay transparency laws. Actual compensation will be commensurate with experience, qualifications, and geographic location.

If you are a recruiter, search agency, or otherwise wish to refer a candidate to DEA, you will not be compensated in any way for your referral of a candidate to DEA without an active and signed written agreement in place in advance with DEA Human Resources. Any resume submitted to any DEA employee by an external recruiter without a written agreement in place at the time of submission will be considered the property of DEA and DEA will not be liable for the payment of a placement fee. If you would like to notify DEA of your interest in initiating a written agreement for services, please e-mailcareers@deainc.com.

Potential office locations include: Portland, OR.