Member Service Representative

Beltrami Electric Cooperative is seeking a fulltime Member Services Representative to provide exceptional support for our members. Duties include handling inquiries by phone, in person, and online; assisting with account information; processing service requests; and coordinating service calls.

Starting Pay:  $22.50–$32.13/hour (based on experience)
Benefits:  PTO, paid holidays, medical, dental, disability, life insurance, FSA/HSA, 401(k)

Primary Responsibilities
* Providing superior service to cooperative members by responding to member inquiries on the telephone, in person and electronically.
* Process service requests
* Provide back-up and support to Receptionist/Cashier.
* Coordinate appointments with electricians and staking technicians and completes preliminary paperwork.
* Conducts direct telephone communication with members regarding past-due accounts and assists with payment plans.
* Correspond with multiple assistance agencies to help members secure funding for assistance with electric bills.

Education and/or Experience
High school diploma or general education degree (GED); and three to six months’ related experience and/or training; or equivalent combination of education and experience.

Join a great team and amazing cooperative culture!

For more details, qualifications, and application, please visit www.beltramielectric.com/employment-opportunities  Application Deadline: March 16, 2026

Beltrami Electric Cooperative, Inc. provides power to more than 22,500 consumers within a 3,000-square-mile service area located in the beautiful lakes’ region of north-central Minnesota. Bemidji has long earned raves as a four-season destination for world-class hunting, fishing, bicycling, boating and snow sports amid the beauty of the Northwoods.  This First City on the Mississippi is also a wonderful place to call home. Surrounded by pristine lakes and deep forests, Bemidji is a friendly, family-oriented community with top-tier higher education, outstanding K-12 schools, a major healthcare center, convenient air service, excellent dining, a vibrant arts scene and the hottest commercial buzz in all of northern Minnesota.

Equal Opportunity Provider and Employer. M/F/Vets/Disabled.

Salary/Compensation: $22.50 - $32.13 per hour

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