Security Officer - Front Desk Concierge

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Concierge in Washington, DC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Officer in a fast-paced tech, media, and telecom location, you will greet guests, manage access and visitor sign-in, verify credentials, and support a welcoming lobby experience. You will monitor activity through cameras and communication systems, document security-related incidents, and coordinate with site teams as needed. At Allied Universal, you will bring an agile, reliable, and innovative approach while working with integrity and teamwork in a people-first culture.

Position Type: Full Time

Pay Rate: $23.29 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to visitors, employees, and vendors at the front desk by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Control access at the reception area by greeting guests, verifying identification, managing visitor logs, issuing temporary badges, and directing approved visitors to the proper location.
• Monitor lobby activity and security-related systems such as cameras, alarms, and access control panels, reporting unusual activity to site contacts and/or Allied Universal leadership to help to deter unauthorized access.
• Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications, supporting evacuations, and documenting actions taken per post orders.
• Complete daily reports and incident documentation, maintain logs for deliveries and keys as assigned, and communicate status updates to internal teams and/or client representatives.

Minimum Requirements:

• Be at least 21 years of age.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.