Business Systems Analyst

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

Cisco IT is a transformation engine enabling people to do the best work of their lives! Our vision is to be loved as the world's best IT organization. We lead with user experience, accept agile ways of working, drive engineering efficiency, and deliver with Cloud first, shift left, AI powered technology.

The Component Operations Supply Chain IT team is at the forefront of transforming our supply chain through technology. We specialize in implementing and optimizing our Supply Chain ERP solution, a critical backbone for managing everything from procurement to delivery. Our expertise ensures seamless integration of processes, providing real-time visibility and control over our entire supply chain operations. We empower data-driven decisions that enhance efficiency, reduce costs, and improve overall operational agility.

What you'll Do -

As a Business Systems Analyst, you will collaborate with a team of skilled engineers and interact with business partners. You will plan, direct, and coordinate central initiatives for the Component Operations Supply Chain IT org.

Key responsibilities will include:

• Acts as the primary interface between Information Technology and specific business areas, identifying the business's information needs, defining requirements, identifying and evaluating potential solutions, creating project and process specifications, and working with cross-functional teams to develop and implement solutions.

• Collaborate with stakeholders and cross-functional teams to define project scope, deliverables, resource requirements, and timelines and risk.

• Manage end-to-end delivery of multiple initiatives using Agile methodologies.

• Partner with external vendors and service providers to oversee integrations, deliverables, contract obligations, and overall project quality.

• Adapt and thrive in fast-changing, ambiguous environments, utilizing new technologies and decision-making.

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Minimum Qualifications:

• Bachelor's degree in computer science, Information Technology, Project Management, or a related field.

• 3+ years of project management or business analysis, experience in software products, SaaS, or cloud backend technologies

• Experience working with Agile environments (Scrum, Kanban)

• Proficiency in project management and prioritization

• Excellent stakeholder management, communication, and facilitation skills

Preferred:

• Experience working across multiple cross-functional programs and teams

• Prior experience working with Oracle Fusion Cloud modules, including ERP (Enterprise Resource Planning), SCM (Supply Chain Management), and CX (Customer Experience).

• Experience with project management tools like Jira, Monday.com, Smartsheet

• Familiarity with AI-enabled productivity and planning tools

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.