Senior Business Analyst, Institutional Banking, Cleveland

Location:

• Beginning to automate and standardize reports for production
• Can analyze more complex data
• Beginning to make recommendations based on critical thinking skills
• Beginning to source data
• Document business requirements, user stories, and acceptance criteria
• "Client-ready" work product, may review work product of junior staff
• Typically self-directed, autonomous
• Can generate their own work (vs. typically assigned by manager)
• May guide or monitor the work of others
• Demonstrated relationship building and interpersonal skills across bank including line of business, Finance, Risk, and Technology
• Limited interaction with leadership teams across bank
• Comfort with being "at table" with partners
• Partnership extends beyond inquiries to include proactive communication and informed suggestions
• Building influencing skills; demonstrated in area of expertise or assigned LOB Sales Enablement
• Demonstrates critical thinking
• Analyzes, identifies, and recommends appropriate solutions to moderately complex problems
• Can translate data and answer the "why" question
• Starting to understand impacts / intersections with others
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

• Bachelor's Degree (preferred)

• OR equivalent experience (required)

• 3+ years of experience in business analysis or related field. (required)

• Proficient in MS Excel/PPT
• Data integration
• Intermediate database query writing/coding
• Ability to perform queries of large datasets
• Exposure to data integration, visualization, and data mining techniques
• Strong project management skills
• Building business knowledge/experience with AI tools and prompting
• Knowledge of source systems
• Knowledge of BI reporting tools including Tableau, Power BI, SQL, and CRMA
• Ability to learn the process of consuming data from the data supply chain
• Develop and maintain recurring performance dashboards and reports
• Capacity to automate reports
• Intermediate knowledge of CRM platforms
• Intermediate knowledge of regulatory processes
• Understands business partner strategy and the business of banking at a high level
• Asks the right questions
• Understands upstream and downstream impacts

• All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.

• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

• Occasional travel to include overnight stay.

• Hybrid (3+ days)

COMPENSATION AND BENEFITS

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.