CRM User Experience Intern

We are seeking a Summer 2026 Intern to evaluate and improve the end-to-end user experience across Salesforce.com and Oracle CPQ. This role focuses on understanding how global sales users interact with CRM and CPQ workflows, identifying friction points, and delivering a prioritized, data-backed UX (user experience) improvement roadmap. The intern will not implement production changes but will provide actionable recommendations to improve productivity, consistency, and adoption.

How You'll Make An Impact:

• Analyze the Opportunity-to-Quote workflow across Salesforce and Oracle CPQ.
• Identify usability issues, inefficiencies, and sources of user confusion.
• Assess common errors, rework, and quote cycle delays.
• Compare experiences across regions, roles, and product lines.
• Synthesize findings into clear insights and recommendations.
• Deliver a prioritized UX improvement proposal with supporting data.

What You Bring:

• Education: Currently pursuing a degree in Business, Information Systems, UX, Data Analytics, or a related field. Rising juniors, seniors, and master's students enrolled in an accredited university who plan to return to university the following academic year.
• 3.0 minimum GPA (on a 4.0 scale).
• Be willing to make a full-time commitment of 40 hours a week for 9 weeks from June 15 - August 21.
• Strong analytical and problem-solving skills.
• Ability to translate user feedback and data into clear insights.
• Excellent written and verbal communication skills.
• Interest in CRM systems, sales operations, or enterprise UX.
• Familiarity with Salesforce, CPQ, or similar platforms is a plus.

Location: This position must be based in Hercules, California OR Irvine, California and requires the employee to be located within commuting distance of the office.

Total Rewards Package: At Bio-Rad, we're empowered by our purpose and recognize that our employees are as well. That's why we offer a competitive and comprehensive Total Rewards Program that provides value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Bio-Rad's robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee's work and life cycle.

Benefits: We're proud to offer a variety of options, including competitive medical plans for you and your family, free HSA funds, a new fertility offering with stipend, group life and disability, paid parental leave, 401k plus profit sharing, an employee stock purchase program, a new upgraded and streamlined mental health platform, extensive learning and development opportunities, education benefits, student debt relief program, pet insurance, wellness challenges and support, paid time off, Employee Resource Groups (ERG's), and more!

Compensation: The estimated hourly range for this position is $25 at the time of posting. Actual compensation will be provided in writing at the time of offer, if applicable, and is based on several factors we believe fairly and accurately impact compensation, including geographic location, experience, knowledge, skills, abilities, and other job permitted factors.

Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.

EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with physical or mental disabilities, and people of all race, color, sex, sexual orientation, gender identity, religion, national origin and citizenship status are encouraged to apply.

Agency Non-Solicitation:Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.

Fraud Alert: Bio-Rad has received reports of individuals posing as Bio-Rad recruiters to obtain information, including personal and financial, from applicants. Beware of these fake "recruiters" and job scams. Click here for more information on this scam and how to avoid it.