Security Officer - Reception Desk and Rover

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Reception Desk in HICKORY, NC, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. As a Front Desk Officer at a busy manufacturing and industrial location, you will welcome employees and visitors, manage access control and badging, monitor alarms and cameras, and document security-related activity with clear communication. You will be a calm, helpful presence who supports a smooth daily flow while helping to reduce incidents. At Allied Universal, you will bring agility, reliability, and innovation to a people-first culture built on teamwork and integrity.

Position Type: Full Time

Pay Rate: $18.93 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to employees, contractors, and visitors at the front desk by following site-specific procedures and security-related policies.
• Manage access control by greeting visitors, verifying identification and/or appointment information, issuing visitor credentials, and maintaining visitor logs for a manufacturing location.
• Monitor alarms, cameras, and building systems as assigned, documenting unusual activity and reporting concerns to site leadership and/or Allied Universal supervision.
• Respond to incidents and critical situations in a calm, problem-solving manner, including initiating emergency response activities when appropriate and completing required reports.
• Answer phones and route calls, provide directions and general assistance, and communicate timely updates to internal teams and/or responding personnel as needed.

Minimum Requirements:

• CPR certification is preferred.
• Access control and/or badge experience is preferred.
• Alarm panel experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.