Seasonal Concert VIP Premium Support

A seasonal, part-time Concert VIP Premium Support job in Woodinville, WA is available at Chateau Ste. Michelle. This role provides exceptional customer service experience for Chateau Ste. Michelle's Summer Concert Series VIP program. This role will serve as an ambassador of Ste. Michelle by exemplifying excellence in guest service and creating a welcoming, memorable experience to Concert VIP guests.

This is a seasonal, part-time hourly role that is eligible for tips. This seasonal opportunity generally runs from May through September, depending on business needs. This role requires availability in the evenings and on weekends to support our Summer Concert Series.

Ste. Michelle Wine Estates is the largest wine company in the Pacific Northwest, and among the largest premium wine companies in the U.S, with roots dating back to 1933. Throughout our 90+ year history, what has remained constant is our unwavering commitment to quality, service to our customers, and connection with our community. We are proud that our award-winning wines farmed in Oregon and Washington are an expression of all the best things about the Pacific Northwest - the spirit of people, the abundance of the land, and the excellence-driven culture. Our distinctive portfolio of wines, including Chateau Ste. Michelle, 14 Hands, Columbia Crest, Erath, A to Z Wineworks, REX HILL, Intrinsic, Liquid Light, Northstar, and Spring Valley Vineyard, are enjoyed across the U.S. and distributed in over 100 countries.

Concert VIP Premium job responsibilities include:

• Be friendly, courteous, and capable of interacting with a wide variety of personalities in a professional and polite manner, with an eagerness to meet the needs of every guest.
• Learn product information to assist guests with making selections and purchases.
• Operate POS/registers to sell wine and food.
• Set up concert reserve chairs and VIP chairs prior to doors.
• Perform any other duties requested by the tasting room management team.
• Assist management with the effective, tactful, and professional enforcement of various winery policies regarding guest use of the facility.
• Ensure compliance with alcohol regulations to ensure guests of LDA and monitor and control any overconsumption.
• Notify leadership and security of any escalated customer service issues.

Physical Requirements:

• Able to lift and carry up to 50 pounds.
• Stand and walk for extended periods of time.
• Ability to work in various weather conditions.

Position Requirements:

• Must be at least 21 years of age with a high school diploma or equivalent.
• MAST 12 Class Permit and Food Handler's Permit required.
• Two (2) or more years of customer service experience.
• Must be enthusiastic with excellent customer service skills, enjoy working with people and possess a friendly, outgoing, and positive personality.
• Strong verbal/written communication skills with ability to communicate effectively in a polished, professional, and friendly manner.
• Ability to work independently and productively.
• History of responsible use of alcohol and other appropriate conduct, as well as fitness to be licensed, permitted, and/or certified by state and/or local regulatory bodies.

Your Compensation:

$19.45 - $25.27 per hour based upon relevant experience.

At Ste. Michelle Wine Estates we believe in paying our employees equal pay for equal work. Individual offers are made dependent upon a candidate's prior experience and education level as it pertains to the role.

Culture at Ste. Michelle:

We Challenge: We are driven to succeed in everything we do, and we challenge ourselves and our team to perform at the highest level.

We Care: We put people first - our team, our consumers, our customers, our communities.

We Collaborate: We believe there is nothing we can't accomplish - together - and we believe lifting up those around us is essential to achieving both individual and collective success.

Harvest your potential, Uncork the possibilities! If you are interested in the Seasonal Concert VIP Premium Support job in Woodinville, WA please apply now.

Need assistance with the application process? Click here to review step by step instructions available in English or Spanish.

Ste. Michelle Wine Estates is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. For more information, see the EEOC's "Equal Employment Opportunity is The Law" poster.