INTERNSHIP - User Experience Researcher

Role Description & Responsibilities

The SOLIDWORKS User Experience Design team is a multidisciplinary group of user experience designers, researchers, and engineers who are responsible for the user experience and user interface of SOLIDWORKS products. Our products span desktop, web, mobile, and AR/VR platforms.

As a User Experience Research Intern, you'll help ensure user insights are at the heart of our product development. You'll support and conduct a range of research activities to uncover user needs, test designs, and improve the experience across our platforms. This is an opportunity to make a real impact while gaining hands-on experience in an enterprise software environment.

Some of your responsibilities will include the following:

• Assist in planning and conducting user research across product discovery, concept development, and detailed design phases
• Support and run remote usability tests, user interviews, surveys, and other research studies
• Manage participant recruitment, scheduling, and study logistics to ensure timely and organized execution
• Contribute to exploratory and evaluative research focused on AI-assisted engineering workflows and next-generation interaction models
• Analyze qualitative and quantitative data to uncover actionable insights
• Create journey maps and other visual artifacts to communicate user workflows, goals, pain points, and opportunities
• Contribute to improving research operations, documentation processes, and participant management systems

Qualifications

• Currently enrolled in or recently completed a Bachelor's or Master's degree in Human Factors, UX Research, Product Design, HCI, or a related field
• Familiarity with user-centered design and UX research methods, such as interviews, usability testing, surveys, task analysis, user journey mapping, and heuristic evaluations
• Strong communication skills-able to clearly share research plans and insights in both verbal and written formats
• Detail-oriented and organized, with an interest in both research and operations
• Experience with UX tools (Figma, Miro/Mural/Figjam, Excel/Sheets) is a plus
• Exposure to or interest in CAD, 3D modeling, or SOLIDWORKS is a bonus, but not required

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Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state laws and local ordinances. We are committed to fair employment practices and will evaluate all candidates based on their qualifications, regardless of past arrest or conviction history.