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Receptionist/Administrative Assistant

The Salvation Army USA Central Territory
United States, Michigan, Saginaw
Mar 04, 2026

Position Summary: The Receptionist/Administrative Assistant provides general office and project related support including assisting visitors, volunteers and staff, answering telephones, and general administration/receptionist duties.

Essential Responsibilities:



  • Manages and distributes incoming calls, mail, email, and faxes.


  • Maintain a professional and compassionate attitude when interacting with all guests, clients, and public persons both in the office and on the phone.


  • Maintains inventory of supplies, furnishings, equipment; ordering supplies as needed.


  • Maintain tidy appearance of front office and lobby.


  • Prepares documents and letters to copy, distribute and file.


  • Maintain office files, mailing lists, and other records.


  • Assist in preparing various programs, schedules, reports, and meeting minutes as may be needed and in preparation for meetings.


  • Submit Corps statistics on a monthly basis.


  • Assist in organization, coordination, and implementation of special community and church events.


  • Provide Administrative Reporting of Corps' financial statements to DHQ Corps Accounting Center


  • Make timely deposits of funds received (cartridges, grants, contributions, allocations, etc.)


  • Transmit deposit and manual/Imprest check detail to Corps Accounting.


  • Submit accounting items at least once a week.


  • Assist in screening clients to determine eligibility for assistance.


  • Assist in the maintenance of Case Work records. Learn and operate ServicePoint client database.


  • Assist in stocking food pantry and filling bags with appropriate food items; distributing food, personal needs, and various vouchers as needed.


  • Maintain schedule for Social Service appointments, communicating effectively with Social Service staff.


  • Perform other duties as assigned



Qualifications:

Education/Experience:



  • High School diploma or GED, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities



Skills, Knowledge & Abilities:



  • Maintain strict confidentiality


  • Excellent typing skills


  • Excellent organizational skills



Computer Skills:



  • Proficient in Microsoft Office 365


  • Working knowledge of TEAMS and SharePoint


  • Willingness to learn new software as needed



Certificates and Licenses:



  • Complete Safe From Harm training, and keep current as needed


  • Must have and maintain a current valid driver's license and pass the Salvation Army Motor Vehicle Record check (MVR)


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