Customer Account Specialist

Job Title: Customer Account Specialist
Pay Rate: $25 - $35/hr
Location: Miami, FL
Area Code: 305
ZIP Code: 33178
Start Date: Right Away
Keywords: #Miamijobs #AccountJobs

Benefits:
* Medical / Health Benefits with multiple plan options, Flexible Spending Accounts, Dental and Vision
* 401k
* On the job training / cross-training
* Life Insurance, disability insurance
* Voluntary life insurance for family members available.
* Accident and critical illness insurance optional.
* Scheduled performance reviews
* Referral program

Job Description:
Provides customer service, support and prioritization for team through best practices. Acting as the Point of Contact for a group of assigned accounts, they will also be responsible for driving customer satisfaction and accountable for all customer-facing activities and duties, including but not limited to; P.O-review, bookings, RMA"s, credits, reports, follow-up/status, and resolution/relationship-management. As a major contributor to the achievement of our annual goals, this role requires that the Account Specialist work collaboratively with all departments within our organization.

Responsibilities
*Manage Aftermarket customer accounts; quoting, repair-order review, bookings, credits, returns, reports, follow-up/status, resolution/relationship-management. Collaborate with all teams to hit goals and deliverables.
*Work closely with Supply-Chain, Operations, Quality and Trade Compliance +, in order to ensure all customer requirements and commitments are met.
*Participate in process improvement initiatives as required with their respective customer base.
*Maintain, execute and train on/to documented Standard Work.

Job Specifications
Education Level: (Preferred): Bachelor's Degree or equivalent experience.
Field of Study/Area of Experience:
*2+ years of experience in MRO, customer-Service/Inside Sales, Aerospace/Aviation After-Market, or a combination thereof.
*Must be a U.S. person: U.S. citizen or permanent U.S. resident.

If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com

Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.