Security Officer - Rouse Holdco Front Lobby

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Lobby Desk in Philadelphia, PA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a commercial real estate front desk where you help create a welcoming first impression while supporting security-related operations. You will greet visitors, manage access control and badge activity, monitor alarms and cameras, handle calls and reports, and partner with site teams to help reduce incidents. Bring your customer service mindset and one year of experience to a company that is agile, reliable, innovative, people-first, and driven by teamwork and integrity.

Position Type: Full Time

Pay Rate: $25.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to tenants, visitors, and vendors at the front desk by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor lobby activity and building access points to help to deter unauthorized entry, verifying identification, issuing visitor credentials, and maintaining access logs as required.
• Operate and monitor security-related systems such as CCTV, alarms, and access control, and report irregular conditions according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating notifications to property management and/or emergency services when directed by post orders.
• Complete shift reports, incident documentation, and other required logs, and communicate key updates during shift transitions to support consistent front desk operations.

Minimum Requirements:

• Applicants must have Security Experience - 1+ Years.
• Applicants must be 21+ Years of Age.
• Customer Service Experience is preferred.
• Access Control/Badge Experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.