Program Manager, AI Learner Development

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

Make an impact - from near or far

At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states.

The opportunity

The Program Manager, AI Learner Development, will work on a pioneering project integrating wellness into education and using AI to support students' educational, foundational, and emotional skills. You will combine learning sciences, psychological research, data science, and educational development, requiring cross disciplinary thinking and strong analytical, and communication skills. You will report to the Vice President of AI Learner Development and collaborate with cross-functional teams.

You will work quickly and collaboratively as part of a tight-knit team, establishing a learning, foundational and wellness skills system; test core hypotheses; and iterate based on data and feedback. You will collaborate with interdisciplinary teams, across time zones, to develop education, wellness and human development-focused interventions.

You will work remotely from any of our approved states. #LI-Remote

What You'll Do:

• Design frameworks for learning activities and sequences grounded in psychological, behavioral and cognitive sciences, real-world application, and learner agency
• Draft learning goals, skills maps, and taxonomies that are precise, relevant, and adaptable
• Script interactive, video-based, and dialogic content using tools like Claude, ChatGPT, Lumen5, and ElevenLabs
• Write high-quality AI prompts and instructions for AI-powered learning agents and workflows
• Run synthetic evaluations on AI transcripts and interactions
• Combine latest research on AI, psychology, behavioral and learning sciences, AI-augmented design into practical strategies
• Create comprehensive literature reviews on topics related to psychology, education, wellness, and AI.
• Collaborate with engineers and product teams to prototype and improve on scalable, personalized learning features
• Create content including project documentation, educational materials, and reports for multiple partners.
• Balance big-picture vision with detail-level execution, moving fluidly between curriculum strategy and hands-on writing
• Contribute to internal design systems, including tagging frameworks, ontologies, and knowledge graphs
• Use data to identify opportunities for improvement and inform evidence-based iteration

What We're Looking For:

• Master's degree in Psychology/Education/Learning Design or a related field
• Experience conducting and combining literature reviews.
• Experience conducting synthetic evaluations with AI agents.
• Experience cleaning, analyzing, and interpreting qualitative and quantitative data.
• Experience with coding languages (e.g., Python, R) for data extraction and analysis. Familiarity with IRB processes and ethical standards in research.
• Experience designing and managing surveys using tools such as Qualtrics.
• Academic writing skills, with experience contributing to or leading manuscript preparation.
• Experience with linguistics, UX writing, or natural language design
• Experience using AI-powered content creation tools
• Experience with competency-based, mastery-based, or self-paced learning models
• Experience working in edtech startups, L&D teams, or instructional design at scale
• Experience with tools like Notion, Figma, Airtable, Replit, Claude Code, and low-code prototyping environments
• Experience designing for nontraditional adult learners, career changers, or workforce development programs
• Experience conducting and combining psychological research.
• Experience in educational settings or wellness program development.
• Experience with technology-enhanced learning or digital wellness platforms.
• Experience with AI technologies for personal productivity and scientific research
• Experience developing soft skill frameworks for adult learners is a plus

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation

Exceptional benefits (because you're exceptional)

You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get:

• High-quality, low-deductible medical insurance

• Low to no-cost dental and vision plans

• 5 weeks of paid time off (plus almost a dozen paid holidays)

• Employer-funded retirement

• Free tuition program

• Parental leave

• Mental health and wellbeing resources