Outside Sales Engineer - Semiconductor
Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperature management solutions, including industrial heaters and systems, heat tracing, and a range of component technologies.
At Chromalox, we build advanced thermal technologies for the world's most challenging industrial heating applications.
Headquartered in Pittsburgh, Pennsylvania, we got our start with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry.
We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs.
Join us as we continue to provide solutions to our customers and the world!
The Role
The Outside Sales Engineer will drive sales growth in North America, with a particular focus on high-growth market sectors, including Semiconductor manufacturing and related technologies.
As the Outside Sales Engineer, you will support all aspects of the sales process, from qualifying new customers to cultivating relationships with existing customers and generating sales opportunities for our products, systems, and services. This role partners closely with internal engineering and operations teams to deliver technically sound, application-appropriate solutions for complex customer environments.
Your Responsibilities:
- Utilize strong communication and networking skills to nurture customer relationships and drive sales growth across assigned accounts, including Semiconductor manufacturers, OEMs, and supporting infrastructure partners.
- Identify emerging trends, customer needs, and technology developments within the Semiconductor market, translating them into actionable sales opportunities.
- Develop proposals and technical solutions, including performing basic thermal calculations to determine proper heating requirements for Semiconductor and industrial applications.
- Support and promote electric thermal solutions appropriate for Semiconductor processes, working collaboratively with application engineering to define scope and requirements.
- Efficiently manage and process all aspects of the order cycle, including order entry, approval drawings, and material return authorizations.
- Assist with reclaiming previous business while managing and growing sales within a defined customer list.
- Track, manage, and advance opportunities through the CRM system, monitoring sales performance and bookings for assigned accounts.
- Coordinate with internal teams (engineering, operations, and supply chain) to support project-based sales and multi-stakeholder customer engagements.
- Develop and nurture a creative, solution-oriented approach to business development in competitive and technically demanding environments.
- Attend industry events, trade shows, and customer meetings to build awareness of solutions and establish relationships with key contacts across Semiconductor and industrial markets.
- Travel within the assigned territory as required to support customer engagement and project execution.
Requirements:
- 2+ years of experience in outside sales, technical sales, or a related service-oriented industry; experience supporting Semiconductor customers is a plus.
- Bachelor of Science degree in Mechanical, Chemical, or Electrical Engineering preferred; other relevant technical degrees considered.
- Demonstrated ability to understand and communicate technical concepts, specifications, and drawings in a customer-facing environment.
- Strong problem-solving skills with the ability to think creatively and resolve project-related challenges in a timely manner.
- Proven ability to collaborate cross-functionally to meet customer needs, project timelines, and sales objectives.
- Self-motivated and results-oriented, with a strong sense of urgency and the ability to manage multiple opportunities simultaneously.
- Excellent organization, documentation, and communication skills.
- Willingness to travel within the assigned region to support customer relationships and project activity.
- Experience selling into Semiconductor manufacturing environments, including cleanroom or process-critical applications, is a plus.
Pay Rate: $114,000 - $175,000, variable pay and car allowance.
At Chromalox, we are not just an employer but a champion of equal opportunities and inclusivity. We are dedicated to fostering a workplace that adheres to the highest hiring standards and is free from discrimination and harassment.
Chromalox is an equal opportunity employer; our commitment extends to all aspects of employment, ensuring that no individual is mistreated or discriminated against based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.