Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: IT - Technical Writer - Mid. Location: Oakland, CA. Top things:
- Familiarity with MS Word and Visio.
- Experience in writing standards and/or procedures.
- Ability to take notes/process and turn into logical steps or requirements in the company format/template.
Technical Writer develops and maintains manuals, standards, procedures, and bulletins that enable to maintain compliance with all external and internal requirements, and ensure public and employee safety.
- Collaborates with, and gathers information from, internal and external clients to develop guidance documents, in an orderly, concise manner, which are typographically, grammatically, and technically correct.
- Take complex technical information and make it clear and easy-to-understand for a non-technical audience. Produces Manuals and Guides, including Standards, Guidelines, Procedure, Process Maps. MS Word, Excel, and PowerPoint experience. Flowcharts and organization charts development (iGrafx Preferred, Visio is acceptable).
Knowledge, Skills, and Abilities Desired:
- High standards for writing, detail, editing, and information design that lead to accurate, concise, usable, highly-polished content.
- User-focused approach to documentation planning, design, and content strategy.
Qualifications:
- Education Minimum: BA/BS in English, Technical Writing, or related field; or equivalent work experience.
- Minimum 3 to 5 years of Technical Writing, content management, process improvement, in the development of a wide range of IT documentation deliverables.
- Excellent written and oral communication skills.
- Ability to work independently and as part of a team.
- Familiar with policies and procedures with regard to information technology, and Company Guidance Document Management (GDM) standards.
- Fully competent in Microsoft Office applications and SharePoint.
- Proficient in documentation technologies and processes.
- Good verbal communication skills to collaborate with peers, content owners, and collect necessary information for documents.
- Good multi-tasking, adaptability, and organizational skills.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
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Ampcus, Inc
Mar 05, 2026