Director of eCommerce & Conversion

IPS is built on a foundation of strong leadership, guided by our shared values of safety, accountability, integrity, teamwork, entrepreneurial spirit, and customer-focus. As a senior leader at IPS, you'll be able to shape strategic initiatives, inspire teams, and influence the future of our organization.

We are looking for servant leaders who are action-oriented and committed to delivering unmatched customer and employee experiences. Your leadership will drive transformative projects, redefine industry standards, and leave a lasting legacy.

At IPS, you'll find a platform for high potential growth, competitive compensation, and the opportunity to make a meaningful impact. If you're ready to lead with vision and inspire innovation, apply now and become a key player in our journey to redefine success!

Responsibilities & Expectations:

The Director of eCommerce & Conversion is responsible for IPS Power Management's eCommerce platform as a growth and revenue engine. This role is accountable for search engine marketing & optimization, conversion performance, online-generated pipeline, and revenue contribution.

The role ensures the website drives measurable commercial outcomes through disciplined execution, testing, analytics, and third-party management.

Key Accountabilities

• End-to-end accountability for eCommerce performance, including search engine marketing and optimization, conversion rate, quote volume, online-generated pipeline, and revenue contribution
• Leadership of the digital growth roadmap, including setting priorities for site optimization, testing, and enhancements based on commercial impact
• Accountability for all third-party partners, including selection, management, and performance oversight of CRO, analytics, platform, and paid media providers
• Leadership of conversion optimization efforts through funnel diagnostics, A/B testing, and continuous improvement to reduce friction and improve performance
• Direction of platform priorities, including product, service, SKU, and pricing presentation, in partnership with the Product Manager and Price Desk
• Integration of eCommerce with Sales process and team. Define handoff rules, response expectations, CRM visibility, and feedback loops to ensure online demand converts to revenue
• Partner with IT as a product owner. Set requirements and priorities for ERP, CRM, and quoting integrations while ensuring eCommerce retains roadmap control
• Establish performance transparency by defining key metrics covering traffic quality, conversion, pipeline creation, revenue contribution, and friction points

Key Responsibilities

• Define and execute the eCommerce growth strategy aligned with PMD objectives.
• Own the weekly, monthly, and quarterly operating cadence.
• Translate insights into prioritized actions with measurable financial impact.
• Ensure speed of execution and avoid consensus-driven delays
• Protect focus on outcomes over activity
• Scale the model across PMD once ROI is proven

Qualifications and Competencies:

• 5+ years' experience leading eCommerce or digital growth in B2B, industrial, or services environments related to Power Distribution Equipment or B2B business of similar complexity.
• Must have a strong background in search engine optimization, conversion optimization, analytics, and performance measurement with proven ability to manage agencies and contractors with accountability.
• Excels operating in a lean, outcome-driven environment with strong commercial judgment and ability to prioritize for impact.
• Ability to partner cross-functionally and driving outcomes with an owner's mindset.

Leadership Attributes

• Ownership mindset
• Bias for action
• Data-driven decision making
• Comfort with business acumen
• Clear communicator with executive presence

You'll thrive at IPS if you...

* Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
* Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
* Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
* Have an entrepreneurial spirit. You're proactive, innovative, and thrive in a fast-paced environment.
* Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
* Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

Who We Are:

At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.

When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Benefits:

* Paid Time Off (PTO)

* 401k Employer Match

* Bonus Incentives

* Tuition Reimbursement Program

* Medical, Dental and Vision plans

* Employee Assistance Program (EAP)

* And more!

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a backgroundand driving recordinvestigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.

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