Performance & Planning Supervisor

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there's something for everyone to get stuck into. And that's where you come in.

Job Description:

Hitachi Railis looking for an enthusiastic self-motivatedPerformance & Planning Supervisor who thrives in a fast-paced environment. The successful candidate is comfortable performing a wide range of tasks from administrative to strategic. The position is based inPearl City, HI.

Key Responsibilities:

Operational Planning & Scheduling

• Oversee and ensure the successful execution of the weekly Operations Work Block Allocation Meeting, ensuring alignment between Operations, Maintenance, Engineering, contractors, subcontractors, and special events.
• Provided leadership and quality assurance for the weekly General Order and associated planning documents.
• Develop, maintain, and optimize daily activity matrices, integrating Maintenance work windows, closures, and service changes.
• Coordinate corrective maintenance (CM) & preventive maintenance (PM) scheduling, track-access requests, and planning requirements with Maintenance Planners, Operation Control Center (OCC), Roadway Worker in Charge (RWIC) / Person in Charge (PIC), and Engineering stakeholders.

Performance Monitoring & Data Reporting

• Record and monitor Operations KPIs - including service availability, ontime performance, headway adherence, safety metrics, and preventative/corrective maintenance performance.
• Summarize system trends, engineering failure data, and maintenance execution metrics for leadership.
• Support cross-functional root causes and recommend corrective or efficiency-enhancing actions.
• Develop dashboards, automate reporting workflows, and create visualizations for engineering failure trends, PM compliance, and Skyline system availability to support datadriven decisionmaking.
• Act as a conduit between Operations and Engineering for data sharing, operational impacts, and reliability insights.
• Produce daily System Service Availability (SSA) performance summaries and develop dashboards and automated reports using service availability tools.
• Support the Engineering & Asset Manager by acting as a crossfunctional conduit for data sharing, performance insights, and operational impacts related to engineering issues.

Safety, Risk & Compliance

• Conduct schedulerisk assessments and support the development of mitigation strategies for planned and unplanned service disruptions or delays.
• Oversee the development and updating of departmental work instructions to reflect safe work practices and operational requirements
• Participate in lessonslearned sessions and engineering fault discussions to contribute operational insights and assist with tracking corrective actions.
• Maintain Red Tag and RWIC training and certifications.
• Review and update Work Instructions related to performance, planning, scheduling, and other operational duties as needed.
• Track and confirm completion of scheduled maintenance by comparing actual work duration against the approved Work Block Permit window and documenting any variance from planned timelines.
• Record and monitor urgent and emergency Work Block Permit Requests to analyze failures and improve future maintenance scheduling.
• Be qualified to correctly read and analyze third rail power schematics to determine correct switching orders.
• Be qualified to review and approve Red Tag Switching Orders associated with Work Block Permit requests.

CrossFunctional Stakeholder Coordination

• Collaborate closely with internal leadership across OCC, Train & Station, Customer Service, Engineering, Maintenance, and Safety departments to align operational plans and service expectations.
• Lead or participate in System Service Availability (SSA) meetings to confirm maintenance exclusions, event impacts, and service adjustments.
• Ensures timely and effective communication of planning requirements, operational impacts, maintenance activities, and engineering constraints.

Required Skills/Knowledge:

• 2-5+ years of experience in transit operations, performance analytics, rail operations or maintenance, or a similar operations/maintenance environment.
• Proficient in Excel, Word, SharePoint, and Adobe Acrobat.
• Be available, as needed, after hours to address urgent Work Block Permit requests.
• Ability to interpret technical documentation, maintenance plans, and control center information systems.

Desired Skills/Knowledge:

• Strong analytical, problemsolving, and data interpretation skills.
• Excellent communication (written & verbal) and stakeholdermanagement abilities.
• Ability to lead meetings and influence crossfunctional teams.
• Highly organized with strong attention to detail and time management.
• Experience in Operations & Maintenance (O&M) environments is strongly beneficial. Familiarity with rail operations, service planning, or workforce/maintenance scheduling preferred.
• Ability to read and interpret oneline electrical diagrams.
• Exposure to Power BI or Power Automate a plus

Education:

• High school diploma in technical area required
• Bachelor's degree preferred (Engineering, Transportation, Planning, Data Analytics, Business, or related fields) orequivalent technical background.

Languages:

• English Proficiency

The salary range for this position is $104,700 to $157,000 per year. Final pay is determined by the candidate's experience, skillset and ability level, internal equity and location.

Benefits:
Hitachi Railemployees enjoy a comprehensive benefits package including Competitive Pay, Medical, Dental and Vision Insurance, Short & Long Term Disability, Life & Accident Insurance, Flexible Spending Accounts,a RetirementSavings Plan, and Paid Vacation. We also offer a variety of Training and Development opportunities.

Note: In accordance with the DOT's FRA and FTA programs, Hitachi's substance screening program tests pre-employment candidates and current employees, as required for safety-sensitive positions.

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Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to hrunitedstates@hitachirail.com.

Queries other than accommodation requests will not be responded to.

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers.

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

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