Commercial Loan Assistant II

Western Security Bank is currently seeking an experienced Commerical Loan Assistant. Commercial Loan Assistant II will provide loan processing support to the commercial lending staff. The Commercial Loan Assistant II position requires a range of duties including, but not limited to, pulling credit reports, loan file preparation, lien releases, collateral tracking while maintaining a high level of quality control. The Commercial Loan Assistant will collect, provide, and prepare loan documentation. This position requires the ability to interpret, understand and execute established policies and procedures. The Commercial Loan Assistant demonstrates a high degree of accountability through utilization of knowledge, skills and actions that protect the assets of WSB and its customers.

The Commercial Loan Assistant will work independently as well as in cross functional teams with various levels of knowledge. These cross functional teams assist internal support staff to accomplish position/department/customer goals within regulatory/policy guidelines. Will also serve as a liaison maintaining a professional, customer service-oriented demeanor in all contact.

DUTIES AND RESPONSIBILITIES:
* Locate CRA information, Geocoding census track and gross annual revenue.
* Prepare and maintain customer loan files, including the loan file order and completion of the checklist.
* Perform collateral tracking, data entry, SOX documentation, and required follow-up.
* Responsible for various correspondence including tax return letters, insurance letters and any other required correspondence.
* Answers phones and directs customers to appropriate bank resource to answer questions.
* Exhibit knowledge of various forms and procedure manuals associated with the position.
* Exhibit proficiency on equipment and job-required software including Citrix, Windows-based systems, Jack Henry/Xperience, Silverlake, Vertex, and nCino.
* Responsible for ticketing loans, general ledger, and deposits.
* Processes paid notes and complete paid loan workflow.
* Responsible for Lien releases/reconveyances including vehicle, UCC, Deed of Trust and Mortgage.

* Demonstrate a working knowledge of Laser Pro and processing loan documents.
* Obtain and maintain flood search documentation.
* Knowledge of red flag warnings on credit reports.
* Will order various supporting documentation including Title Commitments and Environmental reports as required.
* Locate, maintain, and understanding of business entity information including Articles and Operating Agreements. How to search for the Secretary of State, ordering Certificate of Existence or Fact; UCC copies; by-laws or agreement copies.
* Working knowledge of HMDA and adverse action loans, including the required documentation.
* Exhibit knowledge of all commercial loan documents.
* Responsible for securing various recordings including DOT/Mortgage; UCC; EFS, Brand Lien; liquor; leases and titles.
* Responsible for reconciliation of the general ledger.
* Performs loan maintenance on Jack Henry.
* Responsible for wire transfers.

Customer Relations
* Adhere to Western Security Bank Company Mission, Vision, and Service Principles.
* Provide superior internal and external customer service: must demonstrate self-governance, courtesy, and respect toward external customers as well as internal customers.
* Is knowledgeable on our banking products and services.
* Ability to communicate requests and product information in a manner that is understood by the customer.
* Demonstrate a "customers come first" approach when prioritizing tasks.
* Maintains a professional, courteous, service-oriented relationship with all internal and external customers.

Miscellaneous Duties
* All employees are accountable for compliance with applicable laws and regulations when performing their job duties. Each employee is expected to participate in required training to become familiar with the legal and regulatory requirements affecting his or her job responsibilities. It is the affirmative duty of each employee to carry out these responsibilities at all times in a manner that complies with all applicable legal and regulatory requirements, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
* Complete required bank and OnCourse training courses within assigned time frame(s).

* Represent Western Security Bank in a professional manner which includes a professional image, confidentiality, a positive "can-do" attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs.
* Keep work area tidy and maintain customer privacy.
* Attends and participates in meetings as required.
* Additional duties as requested or assigned.

QUALIFICATIONS:

* A minimum of one year related loan, loan processing, and/or loan servicing experieince required.

* Previous experience with Silverlake, LaserPro, Jack Henry systems preferred.

KNOWLEDGE, SKILL, ABILITY:

* Working knowledge of Jack Henry Experience
* Basic knowledge of electronic banking products and/or non-electronic banking products with the ability to recommend appropriate products for internal and external customers.
* Excellent interpersonal communications skills including customer service orientation and strong listening skills.
* Strong written and verbal communication skills.
* Strong analytical and attention to detail skills.
* Ability to work well under pressure with a high degree of attention to detail.
* Ability to prioritize and organize heavy workload(s) and demonstrate effective time management skills.

* Must have the ability to work in a professional manner and consistently demonstrate courtesy, customer service, and tact in a fast-paced/deadline-oriented environment.
* Ability to work quickly and accurately; perform effectively under pressure; meeting multiple and sometimes competing deadlines and make decisions based on regulation(s), company policy(s), knowledge and experience.
* Mathematics and reasoning are constantly used/required on the job.
* Memory and estimating are frequently used/required on the job.
* Problem solving and exercising judgment are frequently used/required on the job.
* Ability to define problems, collect data, establish facts and draw valid conclusions.

WORK ENVIRONMENT: Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer and over the phone for an average of 6-8 hours per day, when necessary. Must be capable of regular, reliable and timely attendance. While performing the duties of this job, the employee constantly works with time constraints and maintains attentiveness, duration and intensity. The employee frequently has routine workflow. The employee frequently exercises flexibility (the ability to shift from one task to another). Guidance, reinforcement, and co-worker support are available frequently. The employee is frequently involved in social interaction which requires frequent oral and written communications.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. T

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!

We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

No Recruiters or unsolicited agency referrals please.