Deployment Coordinator

Under general direction, utilizes sophisticated system status management computer systems which monitors, updates, and controls the location and movement of ambulances. Represents GMR to local committees, medical and training institutions, and other related agencies. Participates in Quality Assurance/Quality Improvement (QA/QI) processes. The candidates for this position must be able to work under pressure. A higher-than-average attention to detail is required. System Control Supervisors are responsible for demonstrating competencies in operating all radios, information systems, and any related equipment associated with the medical resource communications.

Utilizes sophisticated system status management computer system which monitors, updates, and controls the

location and movement of units.

Coordinates and supervises the activities of any personnel assigned to them.

Reviews and acts upon, as necessary, all incident, accident, deviation/exception, and other reports forwarded.

Checks reports for accuracy, completeness, and competence.

Ensures proper performance of telecommunications, computer, recording and other equipment.

Attends meetings and maintains contacts with allied agencies.

Works cooperatively with the Field Supervisors, Operation Manager and field crews to ensure that problems or

complicated system coordination are handled efficiently.

Attends continuing education programs as needed.

Assists the Education and Training Department with orientation and other continuing education programs.

Participate with collection, preparation, and or review of statistical data for the generation of reports and data

analysis.

Participates in developing deployment and analysis of deployment strategies.

Excellent telephone skills and etiquette

Ability to exercise discretionary authority (within given limits) with logic and consistency.

Ability to objectively and accurately evaluate performance of the personnel assigned to their shift.

Knowledgeable in matters of employee health and safety and mindful of loss control.

Counseling skills that assist employees recognize and understand company and personal needs, values, problems,

alternatives, and goals.

Ability to effectively communicate observations, opinions, and conclusions such that they are understood to both

accomplish tasks and fulfill the needs of team members.

Able to serve as an effective role model or mentor for team members.

Basic knowledge of telecommunications equipment.

Ability to adapt to different styles, ideas and changes.

* High School diploma or equivalent Skills:

* Effective oral, written, and interpersonal communication skills

* Pre-Hospital Care experience preferred.

* IAED Emergency Medical Dispatch Certification (EMD)

* Basic Microsoft knowledge

* Basic knowledge of ambulance deployment concepts and principles

* Geography knowledge of Santa Clara County

Benefit Statement: Check out our career site benefits page to learn more about our

comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA,

EAP, vacation and paid time off.

Pay Range: $85,000 - $110,500 (annually)