Central Processing Supervisor

POSITION SUMMARY:

Central Processing Supervisor is responsible for the operations of the department and the supervision of staff. Supervises and coordinates the technical tasks of reprocessing medical and surgical equipment to ensure items are assembled in accordance with established policies and procedures. Responsible for ensuring customer and patient support through infection control processes, sterility and quality assurance, equipment/ instrumentation availability, and administrative tasks in a timely and cost-effective manner.

Position: Central Processing Supervisor

Department: Central Processing

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

Demonstrates leadership skills by consistently using problem solving methodology/ conflict management skills.

• Identifies conflict and initiates plan for resolution.

• Identifies and utilizes appropriate channels for problem solving.

• Evaluates the effectiveness and implications of one's own decisions and take responsibility and ownership for any problems.

• Demonstrate flexibility in response to change.

• Effectively prioritizes workload; appropriately delegates and supervise; recognizes employee accomplishments and celebrates successes.

• Consistently applies standards and fosters a work environment in which employees are supported and productive.

• Promotes and supports the team approach to departmental functions.

• Interacts appropriately with identified customer groups.

• Articulates a clear vision for areas of responsibility.

Assists Department Management

• Examines and monitors staff job performance for compliance with instructions, regulatory requirements, and established CPD policies and procedures.

• Develops, promotes and supports an environment that will motivate staff to participate in team approach.

• Assesses staff knowledge and skills relating to the decontamination, reprocessing, sterilization, correct documentation, and distribution of sterile surgical supplies and equipment.

• Demonstrates knowledge of processes by actively participating in daily departmental functions.

• Demonstrates support for the management team when assigned to various projects.

• Assists with training demonstrations, competency testing and performance evaluations.

• Documents disciplinary issues, initiates resolutions and /or recommends corrective action plans.

• Responsible for making daily work assignments for the staff.

Provides operational support to the Menino, Moakley, Labor & Delivery (L&D), Emergency Department (ED), and various floors and clinics as designated.Serves as a liaison between all departments.

• Collaborates with the Operating.Room (OR). staff and Service Line Coordinators (SLC) on specific service requirements and needs.

• Communicates information regarding supplies and instrumentation.

• Monitors quality of services and recommends and initiates improvement.

• Procures the next day O.R. schedule and retrieves the Doctor's preference cards for surgical case setup (utilizing computerized instrument inventory and Surgeon's preference card management systems).

• Monitors the accurate and timely assembly and distribution of surgical case carts.

Demonstrates knowledge of Materials Management.

• Assists with inventories and initiates in-house or outside orders in accordance with established par levels, whenever needed.

• Demonstrates knowledge of inventory control practices through stock rotation and removal of expired items from inventory.

• Participates in consolidation and standardization of supplies and equipment for the department.

• Responsible for receiving and returning loaner vendor instrumentation.

Performs all duties in accordance with departmental, organizational, and national standards.

• Oversees and assures daily quality assurance monitoring systems (i.e., biological test reading). Maintains proper documentation in accordance with the regulatory agencies and departmental protocols. Acts appropriately on results (i.e., load recall) and arranges for equipment repairs as needed.

• Demonstrates knowledge and proficiency in all functions and tasks of the Central Processing Department.

• Perform Managerial duties during the Manager/designate absence. If necessary, provides coverage to other shifts, i.e., sick calls, vacations. It is the expectation that all job related duties are carried out and completed according to the departmental protocols, i.e., delivery and pick-up of CPD equipment in all areas of the hospital, provision of support services to all O.R., L & D, E.D., and other nursing units.

• Demonstrates considerable written and verbal communication skills in English as an essential function of the job.

• Communicates effectively; verbal and written in English.

• Accepts and transmits messages effectively in English.

• Practices and promotes telephone etiquette as an essential job function.

Continuing Education.

• Ensures attendance at all department in-services.

• Presents educational content to staff, at least one in-service per year.

• Maintains CRCST certification (through IAHCSMM or ASHCSP boards) by accumulating at least 12 CEU credits per year.

Additional Standards.

• Utilizes Hospital's behavioral standards as the basis for decision making and to facilitate the hospital's goals and mission.

• Follows established hospital infection control and safety procedures.

• Performs all other duties as needed.

JOB REQUIREMENTS

EDUCATION:

High School diploma or equivalent is required. Associate degree in science or college coursework/credits is preferred.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

Must have or obtain within 90 days of hire a certification as a Certified Registered Central Sterile Technician (CRCST) by the International Association for Central Sterile Healthcare Materiel Management (IAHCSMM), or, as a Central Sterile Professional Department Technician (CSPDT) by the American Society of Healthcare Central Sterile Professionals (ASHCSP). Certification as a Certified in Healthcare Leadership (CHL) supervisor/ manager is a plus. Certifications need to be maintained by obtaining the required CEU's each year through the certifying agency.

EXPERIENCE:

• Must have 3-5 years of current experience working in a Central Processing Sterilization or Operating Room environment.

• Experience as a lead technician or supervisory experience preferred.

KNOWLEDGE, SKILLS & ABILITIES (KSA):

• Thorough knowledge of decontamination and sterilization techniques and procedures, infection control and work flow principles and requirements, and equipment and supply inventory protocols.

• Complete knowledge of clinical operations, hospital mission and goals and human resources policies and procedures.

• Advanced English oral and written communication skills

• Excellent organizational skills, including ability to multi-task, delegate appropriately and meet deadlines.

• Strong interpersonal skills with the ability to provide direction and development to employees by coaching, identifying training needs, assigning progressively challenging projects, and assisting in career development planning.

• Ability to analyze and solve problems in a systematic, logical, and timely manner.

• Ability to adapt to changes in daily routine, to work under stress yet maintain a courteous, tactful and professional manner

• Basic computer proficiency inclusive of ability to enter and access data/information. Proficiency with Microsoft Office including Word, Excel and Outlook and web browsers.

Compensation Range:

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.