Shift Supervisor - Retail Ops

Why Bally's?

Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana.

Upon completion of the announced merger with The Queen Casino & Entertainment Inc. ("Queen"), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).

The Role:

Oversees the daily operations of the assigned retail stores, specifically managing Associate performance and customer service. Working alongside your coworkers to reach all your goals as one team.

Responsibilities:

• Liaises with HR department on all performance appraisals, disciplinary action, and payroll issues.
• Responsible for interviewing all new hires and maintaining employee files.
• Coaches and motivates Leads and Associates in meeting performance standards: focusing on merchandising, selling techniques and excellent guest service.
• Ensures employees are informed of all procedural changes and upcoming events.
• Maintains a high level of visibility on the sales floor.
• Ensures compliance with applicable company policies and procedures, by enforcing same within department.
• Monitors stock reports and addresses discrepancies in a timely manner.
• Works with Leads to ensure visual standards are maintained.
• Helps to maintain the integrity of the inventory and adopts procedures to minimize shrink.
• Generates all store to store and property to property transfers.
• Audits Jewelry Store on a regular basis.

Other Duties as assigned

Qualifications:

* Strong verbal and written communication skills required.
* Working knowledge of computers preferred.

What's in it for you:

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally's Bet on You - We can't wait to meet you!

Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE".