Resource Sharing Coordinator

Position Summary

The Resource Sharing Coordinator coordinates and manages retrieval and scanning workflows across all Minitex Twin Cities locations. This role serves as the primary operational lead for multi-campus resource sharing and directly oversees student employee operations, including hiring, training, and scheduling.

Key Responsibilities

• Workflow Coordination: Manage multi-campus request queues; balance workloads and staff to meet service standards; resolve complex request issues; and maintain operational documentation and scanning best practices.
• Student Supervision: Lead the recruitment, hiring, and onboarding of student staff; manage semester schedules and timesheets; and ensure compliance with university work-study guidelines.
• Service Support: Monitor verification queues in Mira; provide backup coverage for campus staff; and serve as the primary contact for resource sharing scheduling software.
• Organizational Effectiveness: Participate in departmental and organizational meetings; contribute articles to Minitex News, present at regional workshops and conferences; and assist with physical delivery tasks, including sorting and moving materials.

For a complete job description, click this link.

Required:

• Attention to detail in an environment with repetitive tasks.
• Excellent communication and interpersonal skills.
• Strong commitment to providing excellent customer service.
• BA/BS degree plus at least two (2) years of relevant experience or a combination of education and experience to equal at least six (6) years. Demonstrated ability to work in a highly collaborative environment.
• Demonstrated ability to work in a highly collaborative organizational environment.
• Ability to make independent decisions and also collaborate as part of a team.

Preferred:

• Experience with library classification systems.
• Experience with library catalog records.
• Experience providing a high level of service in a library setting.
• Experience with Interlibrary Loan management systems, such as Alma, ReShare and WorldShare.
• Experience with Interlibrary Loan workflows and policies.

Physical Requirements (if applicable)

• Experience with library classification systems.
• Experience working with library catalog records.
• Demonstrated ability to provide a high level of customer service in a library setting.
• Experience with interlibrary loan management systems (e.g., Alma, ReShare, WorldShare).
• Knowledge of interlibrary loan workflows and policies.

Pay Range: $27.00 - $29.00 per hour; depending on education/qualifications/experience

Time Appointment: 100% Appointment, 40 hours/week

Position Type: Civil-Service

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

Please attach the following documents in Word or PDF Format (DO NOT copy and paste.)

• Resume.
• Cover Letter.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).