Job Summary
#CA-PS
Job Summary Under direction of the Executive Director of IT for the College, with a dotted line report to the unit manager, provide IT support for designated unit/department. Responsibilities include desktop set-up and support, and network administration. Install and maintain software; document methods; install and troubleshoot basic client-based network hardware, printers, hubs, NICs and NAM problems. The department uses a heterogeneous mixture of operating systems that includes Mac OS X, Microsoft Windows, and Linux. Apply By Date 3/24/2026 at 11:59pm Qualifications Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position
- Bachelor's degree in related area and /or equivalent experience / training.
- Experience providing technical support and consulting services to customers, with both non-technical and technical skills, via telephone, email, remote control, and in-person within a Microsoft Active Directory environment to resolve complex technical issues.
- Experience working with network protocols and topologies, especially TCP/IP, SNMP, and switched ethernet, and working with networking hardware including printers, cabling, hubs, switches, routers, firewalls, etc.
- Experience managing the entire life cycle of a personal computer, including using automated deployment and management technologies, and diagnosing software and hardware-related problems and errors.
- Experience authoring both internally and client-focused documentation, including systems documentation (e.g., operational procedures) and user training (e.g., "how-to" documents).
- Skills to install, maintain, configure, secure, and troubleshoot Microsoft Windows and Apple macOS operating systems.
- Knowledge of cyber-safety and computer and network security principles and practices.
Preferred Qualifications
- Experience with more than one systems scripting/automation language, such as batch/shell scripting or interpreted high-level language scripting (e.g., GNU BASH, Windows PowerShell, Python, or Perl).
- Experience using an endpoint management system and associated programming language to support distributed computers (e.g., BigFix or Microsoft SCCM).
- Interpersonal communication experience to interact clearly and effectively with individuals of varying ages and cultural backgrounds and perspectives clearly and effectively to research, secure, and/or provide information to clarify situations, resolve problems and/or training/guidance to other staff members.
- Knowledge of University and/or College of Engineering operations and the software applications used to support this business operation.
- Time management and multitasking skills necessary to handle work in a high volume, fast turnover environment.
Key Responsibilities
- 40% - Desktop Support
- 25% - Advanced System and Desktop Support
- 25% - Technology Liaison / Research Support
- 10% - Administration and Other Duties
Department Overview The College of Engineering (COE) has eight academic departments, and 10 graduate groups. The College serves 4,937 undergraduates and 1,260 graduate students. The combined COE annual operating budget of approximately $223 million. The college has 1,698 personnel including: 220 tenure-track faculty and LPSOEs; 42 Adjunct Professors and Unit 18 lectures; 216 staff; 140 non-faculty academic; 735 graduate students; 237 student assistants and 106 emeriti faculty. The college has an expansive space reach across multiple sites including main campus, west campus, health campus (including Aggie Square), Spafford, Lawrence Livermore National Lab, and South Lake Tahoe. POSITION INFORMATION
Benefits Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.
If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html
- High quality and low-cost medical plans to choose from to fit your family's needs
- UC pays for Dental and Vision insurance premiums for you and your family
- Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
- Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
- Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
- Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
- Access to free professional development courses and learning opportunities for personal and professional growth
- WorkLife and Wellness programs and resources
- On-site Employee Assistance Program including access to free mental health services
- Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
- Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
- Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
Physical Demands
- Standing - Frequent 3 to 6 Hours
- Walking - Frequent 3 to 6 Hours
- Sitting - Continuous 6 to 8+ Hours
- Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
- Lifting/Carrying 26-50 lbs - Occasional Up to 3 Hours
- Lifting/Carrying over 50 lbs - Occasional Up to 3 Hours
- Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
- Pushing/Pulling 26-50 lbs - Occasional Up to 3 Hours
- Pushing/Pulling over 50 lbs - Occasional Up to 3 Hours
- Bending/Stooping - Occasional Up to 3 Hours
- Squatting/Kneeling - Occasional Up to 3 Hours
- Twisting - Occasional Up to 3 Hours
- Climbing (e.g., stairs or ladders) - Occasional Up to 3 Hours
- Reaching overhead - Occasional Up to 3 Hours
- Keyboard use/repetitive motion - Occasional Up to 3 Hours
Environmental Demands
- Loud noise levels - Occasional Up to 3 Hours
- Marked changes in humidity or temperature - Occasional Up to 3 Hours
- Operating motor vehicles and/or equipment - Occasional Up to 3 Hours
- Uneven Surfaces or Elevations - Occasional Up to 3 Hours
Mental Demands
- Sustained attention and concentration - Frequent 3 to 6 Hours
- Complex problem solving/reasoning - Frequent 3 to 6 Hours
- Ability to organize & prioritize - Frequent 3 to 6 Hours
- Communication skills - Frequent 3 to 6 Hours
- Numerical skills - Frequent 3 to 6 Hours
- Constant Interaction - Frequent 3 to 6 Hours
- Customer/Patient Contact - Frequent 3 to 6 Hours
- Multiple Concurrent Tasks - Frequent 3 to 6 Hours
Work Environment UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
Work occasional overtime to meet operational needs. Work with constant interruptions and distractions, traffic and noise from telephone, visitors, etc. Special Requirements - Please contact your recruiter with questions regarding which activities apply by position
- This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. A Culture of Opportunity and Belonging At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.
As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere
To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks
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University of California - Davis
vision insurance, parental leave, paid time off, paid holidays, sick time, long term disability, tuition reimbursement, remote work
Mar 11, 2026